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Nice place central

Amazing staff, nice place, not bad food, horrible coffee

The rooms are fabulous and well maintained by the cleaning staff. Shower is powerful and the toiletries are Rituals which are lovely so no need to black shampoo, conditioner, shower gel or body lotion. Mini bar is well stocked and prices are very reasonable. The outside beds on your patio are a lovely touch when you just want a quiet day. Danielle was the star of the show for us. She was everywhere ensuring every one was having a lovely time and checking if breakfast was okay etc. The spa was brilliant and I had 4 treatments while here, Patricia was my favourite therapist. Breakfast gave lots of choice and the restaurant manager was always at hand to ensure that everyone had what they needed. There was a large choice on the buffet with an additional menu for eggs, pancakes and tostadas. The reception staff were brilliant with Mario standing out above the others for his constant smile and positivity, his professionalism and his attention to detail. We dined at La Kentia and all was beautiful. I only wish you could order a side of potatoes or vegetables with the main as there seemed to be something absent from the dishes. We ate here twice and whilst the quality and presentation was second to none, the lack of Vegs or a Carb would make me have to think about another visit. We didn’t eat in the buffet restaurant so can’t comment on that but the menu looked very good. The sunbeds were the best we have ever lain on. The comfort was brilliant! Can’t wait to visit again.

Property is right on the beach giving it good location. However it should be noted that swimming has been prohibited since October 2025 due to pollution. All staff very polite although Marcella in the cafe bar stands out for excellent service.

The room was not cleaned properly, as there was stuff on the floor and even in the balcony. I do feel it depends on who was cleaning it, as they did the room late. The bathroom was clean well and the bedsheets were shabby but clean andnbath towel were fine. The air conditioning was rubbish to start of with and had to complain twice, but eventually after the third dayit was sorted. But still could have had more power coming through system. But was told there was a issue in that block which was block 2. The lifts weren't on so we had to climb to the second floor which wasn't pleasaThe staff were very helpful and friendly at reception although I found the older ones a bit miserable when asking a simple question. The restaurant had a lot of food but it felt like it was the same dishes everyday but just cook differently and at times cold. Loved the salad and collection of cakes and fruit. The pool restaurant was petty much the same. But always access to drink thoughout the day. The swimming pool was very big and quiet at times. The hotel was situated at a really good spot, where basically all the restaurants, supermarkets and gift shops on your doorstep. The restaurants around the area was responsibly priced & there was so much places to eat out, if you choose half board or breakfast only. The beach to me wasn't appealing and I was happy to stay around the hotel pool. On a whole I would recommend this hotel and definitely stay there again if I went back to Lanzarote.