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Room was perfect for a big family of 8 traveling with kids.

This was a great hotel, excellent staff and excellent amenities. Rooms are reasonably sized for Japan, good air conditioning (essential in late July), hot high pressure shower and OK sized fridge. They have tea, coffee and hot/cold water available most hours, a nice selection of standard and fruit teas. Breakfast is not a big buffet. There are 6 types of Japanese breakfast “sandwiches” from which you can choose 3 each day, plus you get fruit and granola. The usual coffee, tea, juice and others are also there.

The location was so convenient to everything. If you have children it’s a variety of things to keep them occupied. The hotel was so beautiful and so clean. The free amenities like breakfast, popcorn and self serve ramen was a great bonus.

We love this place. Our second stay with our now 4 year old. Every floor is a new adventure. And we love the nighttime buffet. We stayed both times in the largest family room and our daughter is obsessed with the bunk beds. Talks about them more often than our three days at Disney. Great location. Close to the train and shopping complex. Convenience store nearby. The staff were super helpful and we had a fun time celebrating the hotel's anniversary with special activities! We're hoping we can stay again soon.

The worst hotel ever far from city center and taxi to city center will cost you 22 usd The worst breakfast limited food

Great hotel, great location, staff were amazing, especially Robert.

Pros:This was located in a great area. The highlights were the size of the room. I like how the toilet and shower were in separate spaces and there was lots of room to get ready. Easy to get to the station and lots of things around us. Enjoyed the room amenities. Shampoo, lotion, face wash, toothbrush/paste. The fridge and freezer were a good size. Cons: smells like smoke in the whole building, the breakfast is not great tasting, the elevators are extremely hot (in July), no luggage forwarding ( that’s my own fault for not researching enough when booking) luggage forwarding is a game changer. The bed was very uncomfortable. A small detail, but inconvenient was that we had to order ice to the room instead of having the ability to get it when needed. This place is definitely dated and could use a refresh.