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Gatlinburg Vacation Packages

The Oliver is a classic boutique hotel offering an exceptional level of service and quality. The location for downtown Knoxville can't be beat. It's adjacent to market square where are there so many different activities, restaurants, and shops.

No wi-fi, room was dark due to lack of overhead lights.

Best bung for your buck. Great location.

Smooth check in, lots of parking and close proximity to the downtown area.

Be forewarned, this is a timeshare property, so they will make several attempts to entice you into a timeshare presentation and high pressure sales by offering some incentives (like a heavily discounted stay or free shows). What we liked: Plenty of resort activities (movies, game nights, snack carts, tours, etc.), multiple swimming pools and hot tubs (both indoor and outdoor). We didn't take advantage of any of them but it was good to know they were available if we wanted to partake. I was impressed with the very quick, responsive and helpful text concierge service. Spacious rooms with apartment style living (including washer and dryer in-room!). Great location, very close to attractions, shopping and restaurants. What we didn't like: Although the rooms, lobby, amenity areas and landscaping were reasonably well kept up, the building exteriors, walkways and stairwells had spiderwebs and dead bugs everywhere. Do the grounds staff not have cobweb dusters and blowers? The HVAC system in the room is very loud, disrupting our sleep every time it came on in the middle of the night. Overall, it was OK but I'd probably stay at a different hotel/resort next time we're in town.

It’s was great experience spending time with my family in the hotel.

It is time for the management to replace the carpets in the rooms with Vinyl flooring. The carpets were old, wet and muggy. In some arears there were mold on the carpet. The staff couldn't provide us with an other room as they were fully booked. People after getting out of the pool go straight to their rooms, which makes the carpet wet and creates the wet muggy and moldy smell.