Search Deals on

Gatlinburg Vacation Packages

I have been to Gatlinburg several times, but this was my first stay at Gatlinburg Town Square Resort. My room was very dated. The mattress was extremely hard, the heat did not work (there was a gas fireplace I could turn on for 30 minute increments), and there was no extra blankets. No ice machines to be found. The location is good, but the parking garage is very small & parking is difficult. The hotel was not what I expected. Not on my list to book again.

The hotel is in a prime spot to walk anywhere in Gatlinburg. We saw 2 bears at the creek so that was amazing.Best thing you did not have to get in that traffic.

Nice hotel, however Not worth the price and adding a resort fee on top of that. 26% tax in the restaurant and bar is horrible. We visit Gatlinburg often and will not return to this hotel.

The room had been renovated, newer carpet, flooring & paint. No smell in the room but the hallways had an odor. The room had double queen beds. The one used was very comfortable & the pillows were fluffy. I reserved a room with a balcony but there was no view, just the wall of a building. The chairlift & Ober Gatlinburg were barely visible. The location on the strip was convenient, close to Howards, Best Italian in Elks Plaza, & Crocketts. It’s next door to the Convention Center. There are not many hotels directly on the strip anymore so this worked well. There is no pool or breakfast. The rooms do have a microwave, refrigerator & coffee pot.

Everything was excellent. Nice and peaceful surroundings. Will come back soon