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The Residency Inn

2.0 star property

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Queen Double Bed | 1 bedroom, iron/ironing board, free WiFi
Property amenity
Exterior
Reception
Outdoor pool

Reviews

5.2 out of 10

Popular amenities

  • Laundry
  • Housekeeping
  • Pool
  • Parking included
  • Free WiFi
$51
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
6107 Broadway st., Galveston, TX, 77551
  • Moody Gardens
    ‪3 min drive‬
  • Galveston Schlitterbahn Waterpark
    ‪5 min drive‬
  • Port of Galveston Cruise Terminal
    ‪6 min drive‬
  • Houston, TX (EFD-Ellington Field)
    ‪44 min drive‬

Room options

View all photos for Queen Double Bed

Queen Double Bed | 1 bedroom, iron/ironing board, free WiFi

Queen Double Bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for King

King | 1 bedroom, iron/ironing board, free WiFi

King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Residency Inn

Hotel in Near West End
This hotel features an outdoor pool, laundry facilities, and ATM/banking services. Self parking is free. Change of towels is available on request.
The Residency Inn offers 80 accommodations with irons/ironing boards. Televisions come with cable channels.

Bathrooms include bathtubs or showers. This Galveston hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The Residency Inn features an outdoor pool, laundry facilities, and an ATM. Complimentary uncovered self parking is available on site.

The Residency Inn has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Private bathroom

Entertainment

  • Cable channels

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open Sunday - Thursday (7:00 AM - 11:00 PM) and Friday - Saturday (7:00 AM - 2:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 25.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

The Residency Inn Hotel
The Residency Inn Galveston
The Residency Inn Hotel Galveston

Reviews

The Residency Inn Reviews

5.2

4.6/10

Cleanliness

6.0/10

Staff & service

4.2/10

Amenities

4.2/10

Property conditions & facilities

4.8/10

Eco-friendliness
Rating 10 - Excellent. 178 out of 761 reviews
Rating 8 - Good. 55 out of 761 reviews
Rating 6 - Okay. 95 out of 761 reviews
Rating 4 - Poor. 102 out of 761 reviews
Rating 2 - Terrible. 331 out of 761 reviews

Reviews

4/10 Poor

Mohammad Nazmul

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed 3 nights with family. Bedsheet was dirty (spot and sands).I asked them to change, again it had sands on it. There was no cloth hangers, toilet had no basin. I requested them to clean the room, they never sent anyone, asked for extra pillow twice, they didn't bring though they didn't refuse. People were smoking on the corridor thought facility says, non-smoking. There were trash bags, dirty staffs here and there. Appearance of the other people in neighboring room was not pleasant, it seemed no good quality people come to stay here. There was no security of the parked vehicles, location is not good. Even when you come out on the road from the hotel, always need to take right turn (vehicle), can't pass lane easily since the road is always busy.
Stayed 3 nights in Jun 2025

2/10 Terrible

howard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t come here.

This place is trash. Toilet from room above leaked into our bathroom. Floors not swept.wall in bathroom in need of serious repair. The fixtures are beat and worn. On the positive side the small refrigerator worked.
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty!
Stayed 1 night in Jun 2025

6/10 Okay

joseph

Stayed 1 night in May 2025

4/10 Poor

Xavier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I waited 30 minutes for the service rep to just walk-through a door. Once I was checked in he told be to be sure and lock my door and hide anything I'd loke to keep.. While getting into the room, the door was half way broke off of the hinges. The TV was not much bigger than a iPad. The bed had stains of it (white and red), the curtains did not close so everyone walking by could just look into my room at all hours. Other resident's were yelling all night and the police were there for many unknown reasons throughout the night and early morning. Very rough around the edges.
Stayed 1 night in Jun 2025

2/10 Terrible

Stephanie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel didn't have clean towels. Mole was all over the place,even on the lamp shades. The chair inside the room was broken and the bench had peeling.
Stayed 1 night in May 2025

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities
It was so bad we didn’t even stay there
Stayed 1 night in Jun 2025

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Steven

Traveled with family and small children
Disliked: Amenities
Arrived to dirty room, dirty bed, trash everywhere, dirty toilet
Stayed 1 night in Jun 2025

2/10 Terrible

Candace

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience ever. So bad. Do yourself a favor and check the photo reviews before booking. So bad. We legit bought new bedsheets to make up for it. Couldn't get past the yuck so ate shower curtains and settled for sponge baths
Stayed 2 nights in May 2025

10/10 Excellent

Veronica

Stayed 1 night in Jun 2025

4/10 Poor

April

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not the cleanest. It had no towels in the room and toilet paper was gone.
Stayed 2 nights in May 2025

2/10 Terrible

Wendy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room had fried chicken crumbs on the floor, pills on the floor, not a single towel or soap, smelled horrible, tub filthy with pubic hair and stains. Almost empty roll of toilet paper. When i tracked down housekeeping and told them all this, i was told he already cleaned the room that morning so nothing wrong with it and towels are beinv washed. I would have to go to the lobby later that evening to get them. We checked in after 3. We searched for other hotels, but being memorial weekend there was nothing available. We were stuck there. We had 4 rooms booked. The website was nothing like real life. I will probably mot use hotels.com again. I will drive 780 miles to get a nasty room in a place i dont know. Never again. The other 3 rooms were worse than ours. One literally had no toilet paper. One had no faucet on the shower. Angry.
Stayed 1 night in May 2025

6/10 Okay

Monique

Traveled with family
Disliked: Cleanliness, room comfort
The hotel was sketchy my wife was outside and someone walkee up to her and ask her if she had drugs that was scary and it seems like there is alot of that going on there. Very uncomfortable but nice pool
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

A place to sleep

To begin with there was an indian man baking bread in the sun in the middle ofthe parking lot. Another time a man was grilling right under thenstairs while playing liud mexican music. The door to our room unlocked about 1/2 the time as long as we held it just right per the front desk instructions. Large gap under door to room so there was really not a secure seal on the door. Fixtures have not been updated in at least 20 years. Bath tub had stains on bottom, Frankenstein hit or miss "upgrades". Toilet would not flush because chain was too long, which my husband fixed well enough for us to use it. Mattress was clean. Towels had brown stains. We just used it as a place to sleep.
Stayed 3 nights in May 2025

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
It was easy and fast to check in
Stayed 2 nights in May 2025

4/10 Poor

Savannah

Disliked: Cleanliness, staff & service, property conditions & facilities
Pillow cases was absolutely just disgusting like they haven’t been washed. All sheets has nasty stuff on it.
Stayed 1 night in May 2025

2/10 Terrible

Minister

Disliked: Cleanliness, amenities, property conditions & facilities
Not available
Stayed 1 night in May 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, amenities, property conditions & facilities
It was like the Bates Motel without the killer. Paint was peeling off the wall, the toilet wouldn’t flush, and the faucet to the shower was coming off
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Stayed 1 night in May 2025

8/10 Good

Donald

Stayed 1 night in May 2025

2/10 Terrible

Amy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No towels, stained sheets. We ended up sleeping on top the covers and barely got any sleep
Stayed 1 night in May 2025

2/10 Terrible

Joe

Stayed 2 nights in May 2025

2/10 Terrible

Ulysses

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First it was a last minute booking and for the price was not expecting much, so thats on me. However, Did not think i was going to have to book another hotel that night! -Bathroom smelled like urine, (front desk person, said "i couldnt find the source of smell when i mopped eairlier, but i lysoled") -Curtains didnt shut all the way -Upon arrival there was a police man looking for someone, had the feeling of uncertainty -Bedsheets had bad odar as well By the end of it all, i tried getting some sort of redund but there was nothing they could do, which is understanable, but i couldnt stay the night there, especially traveling with a little one. I wouldnt recommend
Stayed 1 night in May 2025