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Francisco Uh May Vacation Packages

We enjoyed our stay 4/5. There were some amenities and services that were advertised that we would have during our stay that we did not receive but overall it was an enjoyable stay. While we did go during low occupancy there were a few dining options but it left us slightly desiring more. while there was ample options in terms of food choice, authentic latin food was not among them. I felt like whole burgers, pizza and pasta are nice I expected to enjoy REAL authentic latin food I would not get back home in the US. We had a concierge who was very nice but once we turned down the presentation option to "buy in" we didn't hear from them. We did not have a butler, aroma therapy for our room nor the pillow menu upon arrival. Trivial things that were not a deal breaker but a little disappointing . All in all a good stay but I can't say it would be our first choice in and all-inclusive resort vacation.

I really liked this hotel and the comfort it provides is unmatched. Every one of the staff members is really attentive and nice. The only reason I’m giving it 4 starts instead of 5 is the food. Out of all the restaurants around this hotel, just one met my expectations.

We’ve been going to all inclusive resorts for over 20 years and this is by far the worst place we’ve ever stayed. No upkeep, falling about, dirty, the sargassum is really bad and it smells so bad. It’s dangerous and ugly, the food was terrible. I can’t believe Expedia would recommend a place this bad. I will not trust their pictures or descriptions again.

Clean hotel, staf friendly and always attentive, food was great, beach was clean.

Been there three times never had any issues will be going back again