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Francestown Vacation Packages

The staff were welcoming and helpful at the front desk during check in, the breakfast area was clean and well stocked. All the staff were very welcoming and friendly

Such a beautiful hotel. We git a large room with kitchen and a sitting area.

Service was great

When we arrived at 9:15 PM there was no one at the check in desk. Only a sign saying “Will return soon.” We waited for 10 minutes until the attendant arrived through the front door, not the bathroom. Our room’s bathroom was clean, but dated and our box of tissues ran out after the first night with no room cleaning that next day. When we arrived back to the hotel another evening around the same time, there was no one at the front desk again. My sister had misplaced her room key and couldn’t get into her room. Fortunately a custodian appeared and let her into her room. They were also not willing to give us our daily coupon, for use at any of three nearby restaurants, a day early, so we could get a bagel or something to have on our drive home after our early morning departure, even though the cost for it was already figured into our room price. Overall, I would not recommend this hotel.

Decent hotel with comfortable bed and reasonable shower Wi-Fi was very up-and-down which may affect some travellers. Decent but the hotel had a generally slowly sad and rundown air to it. Most notably lift was not working and the hotel doesn’t tell you that until you confirmed and paid on Expedia. I think this is almost unacceptable.

Very clean quiet. Fine No extras which is fine I would go back