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Fort William Vacation Packages

I rarely leave reviews, but this place was hard to figure out so doing it for those who are confused by the review whiplash on this one. I have travelled all over the world and stayed in many humble hotels, so part of me dismissed the more challenging reviews. Here’s my honest one. Pros: The staff at the hotel are helpful, kind and clearly doing their best with what they have. Cons: Desperately needs capital investment - crumbling exterior metalwork held together with wood, threadbare carpet, worn paint everywhere, and black mold in the room. How could such a one time stunning building with world class views and a fantastic staff be worn to threads? It’s owned by a Singaporean holding company that should take a closer look at the state of their investment.

The location was great, good food and beautiful property.

Rooms were spread across different locations- houses- which made our larger group of four more difficult to coordinate. No elevators but the rooms were nice and the staff as well.

Check in and access codes was a little confusing for me at first because of all the apps & online stuff you do now days but the # you call for assistance someone was always helpful, basically did not have any problems just my lack of understanding process

The staff here were wonderful! Check in lady we had was so incredibly informative, helped us find the attractions we were looking for. Great location, amazing view of the water/castle. The room was adorable. Very old world with the wool blankets. The washroom facilities were clean and it had a great shower.