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Fort William Vacation Packages

Clean, good, no staff on location.

Great location. The property was fabulous for our family of 4. Also we'll equipped to cook in

Lovely clean rooms with everything we needed. Very close to the castle and train station. WiFi was brilliant . Great for a short stay

Hôtel magnifique, chambre propre, spacieuse et confortable. Le restaurant est de qualité et le personnel très agréable. Merci

The glass on the front door was cracked. There was nobody at reception when we arrived. The bedside lamp didn't work. The curtains were hanging off the rails. The bathroom floor was stained. The toilet didn't flush every time we tried it. The heater was hanging off the wall. One of the pillows was dirty. Will never go back. Do not stay here. £142 wasted. Above a Chinese restaurant. Does not leave a good impression of Scotland.

AWFUL STAY, ABSOLUTE HOVEL OF A PLACE Overall a very disappointing stay. Check in is confusing as the address given on Expedia isn’t the place you get the keys from. When getting to the other hotel, there was a reception closed sign (just after 4pm) at the desk and a number to phone. Not ideal when guests are to be expecting to check in. Upon eventually getting the keys, Robert was rude and not welcoming at all. Made us feel like we were an inconvenience to him for asking him to come to reception. Got to the room and the floor was filthy and clearly hadn’t been cleaned in a long time. Phoned Robert back to ask for room to be cleaned, advised no cleaners or other rooms available. So he said we could hoover the room ourselves with the ancient Henry Hoover. This isn’t acceptable to have to hoover our own accommodation we are paying £150+ per night to stay in. The shower head was covered in mould which we also cleaned, windowsill thick with dust and dead flies. Rug was stained and covered in dirt. Robert said we could get a full refund if we left the property straight away which wasn’t possible as we had plans the next day which was the reason for the stay. The property is also across the road from a karaoke bar which is open till 12/1am with loud music. Not the properties fault but something we should have checked before booking. Only good thing about the stay was proximity to train station/town centre.

Friendly staff, clean rooms, great location