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Room was clean and staff was very helpful. Answered all questions we had and helped us book a ride to the train station.

Stayed here before a university move in. I got a complimentary upgrade in room so that I could be near the second rom so had robe and slippers for spa. Comfortable spacious room. Spa very nice but in the morning steam room broken and jacuzzi cold. Gym big with lots of equipment Breakfast excellent. Parking cheaper if you book in advance. Easy walk into town

Convenient location in an interesting historical property. Excellent restaurant.

not really anything other than a place to stay in the city centre which is the obvious attraction - the bar is very unwelcoming and the breakfast was below par considering the cost

Room does not have a refrigerator.

Best hotel in Newcastle for my money. Clean, comfortable and very well run by the staff.