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Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$92* Per night/room May 26 - May 27

Superior (doble)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Hotel Villa Maya features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This family-friendly hotel also offers a children's pool, spa services, and a terrace. For a surcharge, the property provides a roundtrip airport shuttle and an area shuttle. Onsite self parking is complimentary.

Hotel Villa Maya is a smoke-free property.

  • Picnic area
  • Number of outdoor pools - 1
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1988
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Computer station
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Dock
  • Gift shops or newsstand
  • Snack bar/deli
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 56
  • Television in common areas
  • 24-hour fitness facilities
  • Number of floors - 2
  • Number of buildings/towers - 20
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Outdoor furniture
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Room Amenities

Hotel Villa Maya offers 56 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and ceiling fans. Rooms open to balconies. Each accommodation is individually decorated. Business-friendly amenities include desks, safes, and phones. Bathrooms include showers. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Balcony
  • Ceiling fan
  • Desk
  • Soundproofed rooms
  • Access via exterior corridors
  • Shower only
  • Individually decorated
  • Towels provided
  • Number of bathrooms - 1
  • Number of beds 3
  • Bed sheets not available

Parking

Free self parking

Internet

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Hotel Villa Maya has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

The onsite spa has couples treatment room(s). Services include massages.

  • Couples treatment rooms
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately GTQ 60–120 for adults, and GTQ 40–80 for children
  • Rollaway bed fee: GTQ 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 9 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.

Contactless check-in and contactless check-out are available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Cash or credit card deposit required

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 11

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 72 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GTQ 150 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Hotel Villa Maya
  • Hotel Villa Maya Santa Elena
  • Villa Maya Hotel
  • Villa Maya Santa Elena
  • Villa Maya Hotel Flores
  • Maya Hotel Flores
  • Hotel Villa Maya Guatemala/Santa Elena
  • Hotel Villa Maya Hotel
  • Hotel Villa Maya Flores
  • Hotel Villa Maya Hotel Flores

Hotel Reviews

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