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Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG

Indoor pool
Exterior
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Free buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
$116
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
3440 W Radio Dr, Florence, SC, 29501-7812
  • Place, Florence Civic Center
    ‪8 min walk‬
  • Place, Florence Veterans Park
    ‪11 min walk‬
  • Place, Magnolia Mall
    ‪13 min walk‬
  • Airport, Florence, SC (FLO-Florence Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

7.0 out of 10
Good
(2 reviews)
  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

9.0 out of 10
Wonderful
(14 reviews)
  • 299 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • 300 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(52 reviews)
  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(57 reviews)
  • 299 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 299 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Extra Floor Space)

Suite, 1 King Bed with Sofa bed (Extra Floor Space) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

8.6 out of 10
Excellent
(7 reviews)
  • 300 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(9 reviews)
  • 300 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Florence I-95 at Hwy 327 by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,007 reviews
Holiday Inn Express Hotel & Suites Florence I-95 at Hwy 327 by IHG

About this property

Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG

Florence hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and dry cleaning.
Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG offers 87 air-conditioned accommodations with safes and complimentary newspapers. 37-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. Onsite self parking is complimentary.

Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 8.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 8.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 9 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Ex FLORENCE I-95 I-20 CIVIC CTR
Holiday Inn Ex Hotel FLORENCE I-95 & I-20 CIVIC CTR
Holiday Inn Ex Hotel Florence I-95 I-20 Civic Ctr
Holiday Inn Ex Hotel I-20 Civic Ctr
Holiday Inn Ex I-20 Civic Ctr
Holiday Inn Ex Hotel Suites FLORENCE I 95 I 20 CIVIC CTR
Ex Florence I95 I20 Civic Ctr
Holiday Inn Ex Hotel Suites Florence I 95 I 20 Civic Ctr
Holiday Inn Express Suites Florence I 95 I 20 Civic Ctr by IHG

Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 714 out of 1004 reviews
Rating 8 - Good. 176 out of 1004 reviews
Rating 6 - Okay. 62 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander, Mount Laurel

Stayed 1 night in Aug 2025

10/10 Excellent

Julie, Vass

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Quiet environment but convenient. Rooms looked a little dated. May be due for a redo. But all in all as usual Holiday Inn express delivers.
Stayed 1 night in Aug 2025

10/10 Excellent

Quiana

Liked: Cleanliness, staff & service, property conditions & facilities
This location is perfect!! Very clean and friendly!! Convenient for walking to restaurants, shopping and movie theater!
Stayed 1 night in Jul 2025

8/10 Good

SANTIAGO, WESLEY CHAPEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner equipment was extremely noisy and we didn't enjoyed
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Genene

Traveled with family

Overall nice stay

We stayed here one night on our way down to Florida. The front desk was very nice and the fastest check-in process i have ever had. The elevators were out of service so we had to take the stairs up to our room. There was also a gigantic bettle in our room which scared the kids. Once we took care of the beetle situation, the room was comfy. The next morning, we had the complimentary breakfast which was terrific. I would stay there again. Hopefully, minus any beetles in the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here while passing through on a roadtrip. Front desk staff were friendly. Only downside was that elevators were out of service. They did offer to cancel our reservation due to this but did not offer anything else to compensate for the elevator being down. Otherwise was a good stay overall.
Stayed 1 night in Aug 2025

10/10 Excellent

Geoffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
The room was great~clean and a comfortable bed. The elevator was broken. The two desk clerks did not offer to help us to the second floor with all our luggage and other belongings. We had a lot of items, because we were on an extended trip. We told the clerk that we had a lot to carry up. She and the young male clerk offered us no assistance. The next morning several guests offered to help us carry our items down. Very nice of them!
Stayed 1 night in Jul 2025

4/10 Poor

Bonnie

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Room was clean but bathroom was outdated and stained tub. Pool and hot tub were super old and paint was chipped …hot tub looked very unsanitary and green. not what was pictured in photos. Person who checked us in was not super friendly and was busy talking to his other co worker instead of helping us while we stood there a waited. Had a stroller and the elevator was broken… he shrugged his shoulders and said he could only give us a room on second floor. Which was fine but stairwells were super dirty and we had little ones.
Stayed 1 night in Jul 2025

10/10 Excellent

Axel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Stayed 1 night in Jul 2025

10/10 Excellent

lovy joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet , breakfast excellent
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and if needed to go again to Florence SC will definitely be my choice
Stayed 1 night in Jul 2025

6/10 Okay

carlo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
They didn't tell me during the reservation that the elevator was out of service and my room was on the 3rd floor.
Stayed 1 night in Jul 2025

6/10 Okay

Nancy

Business traveler
Liked: Staff & service
The gym is small but it was clean (and empty when I was there). Several different options for dinner nearby.
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Stayed 1 night in May 2025

6/10 Okay

Ernest

Liked: Cleanliness, staff & service
Elevator was broken
Stayed 1 night in Jul 2025

10/10 Excellent

Xavier

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean. The staff were friendly. And the breakfast was actually really good.
Stayed 2 nights in Jul 2025

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities
When we checked in there was a sign up that the elevators were down. They didn't have any rooms left on the 1st floor so we had to go to the 2nd. The room smelled so bad like there was a dog in it prior. Maintenance sprayed air freshnerer but it didn't help. We asked to switch rooms and we had to go to the 3rd floor. The room was clean and smelt fine. Breakfast in the morning was good, but the pancake machine was down. I think we just got them on a bad day. However, the front desk guy was very kind and accomodating.
Stayed 1 night in Jul 2025

10/10 Excellent

Lacey

Stayed 1 night in Jul 2025

4/10 Poor

Jasper

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

2

The room was ok, however one of the beds wasn’t made. Look like the cover was just pulled over. The elevator stopped work so we had to walk upstairs and down
Stayed 2 nights in Jul 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

SHEMERE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025