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Expedia booking said breakfast included , hotel staff said it was not. Expedia booking said booked at Garrison Hotel, but we were actually booked at Garrison Apartments which is 0.2 mile away. We still had to check in at the Hotel location then drive 0.2 mile away to apartment . All the parking at apartment was full , so unload luggage and then drive around Fort William looking for parking. Found parking 1 mile away and then walked back .

Amazing place, very very nice

Top flight hotel stay. Couldn’t have been better.

Hôtel magnifique, chambre propre, spacieuse et confortable. Le restaurant est de qualité et le personnel très agréable. Merci

Great breakfast, great place, great place to stay!

We stayed here for 2 nights recently and have to say, the hotel is lovely but the service was terrible! On our first night we were informed that a table had been booked at 7.30pm for dinner - great we thought. Sat down a few minutes earlier and ordered. A party of 4 came in, sat down next to us, ordered, had their starters and mains BEFORE our meals were even delivered! Our food came out at 8.10!! 40 minutes after ordering a burger, and haddock and chips!! Plus NO apology whatsoever Add to this the next morning breakfast and you’ll understand why not happy at all. Went for breakfast, young gentleman told us to sit anywhere and I proceeded to get a bowl of corn flakes. Took a mouthful and the MILK WAS OFF! Complained about the milk, and the young man said it wasn’t off but would check. Came back and whispered he had checked and it WAS OFF! He proceeded to give us a ‘free’ pot of coffee? (Surely included in the breakfast?). Goodness knows who else drank the milk beforehand. As for the toast - see picture - think this is the Sunblest thin sliced bread, that’s been sliced again! Won’t even mention the sweetener episode (never heard of them) Do know we won’t be back here!