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Paolo and Alvis were especially helpful at check in and check out. But every single person at the reception is fantastic, it’s 24 hours you hand in your key they take care of it until you’re back whenever you want to come. Housekeeping was great and the room was incredibly clean. The area is quiet: mostly student and residential and is a 10 min walk from the metro station Bologna which connects you to Roma Termini (central station) in case you want to do day trip away from Rome, the Colosseum and many more main attractions is on the same direct line. Lots of supermarkets and restaurants around, and good night time vibe. Recommend visiting the museum that is just down the street from the hotel. Breakfast was included and was simple and tasty, coffee drinks were amazing and the staff is so lovely in the morning. Overall, highly recommend this hotel!

Loved the location. Very quiet but still close to major attractions. Room was decent. Although my bathroom had a lot of ants in them. Also staff needs to learn to wait a little bit after knocking on your door and entering. My daughters got quite scared of a man who came in to leave an amenity. Maybe women should be doing this?

Great hotel and great location

The hotel is tired I would put it at a 3 star range. Wallpaper is fraying and ripped. Rooms are a bit musty smelling. The pool was nice but the area around it unremarkable. Felt like false advertising - if it promoted itself as a 3 star hotel I would have been satisfied

The interior fit out being a former 16th palazzo was absolutely beautiful and amazing and made us feel very special. The location was fantastic but also came with a lot of noise.