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Esseratsweiler Vacation Packages

5 on 5! Perfect hotel, perfect staff!

Es gibt zur Unterkunft und zur Gastlichkeit keinen grund zur Klage.

Die Fewo liegt gut gelegen zur Talstation der Seilbahn. Die Familie hat uns nett empfangen.

The Spa is well maintained and nice

Self check in was a bit tricky- one of our reservations easily came up on the computer, but the other didn't (we had 2 rooms). However, a call to the number located on check in and the person on the other end quickly got it sorted and checked us in. The location was BEAUTIFUL, with mountains around us, a waterfall next door and Brown Swiss cows with their cowbells on the hill outside our windows. Our rooms were amazing- complete with kitchens, dining room and living room, by far the best rooms in our stay in Switzerland! Laundry was available, but it was our first stop so we didn't need it. The location made it easiest to have a rental car (we did) but there is a postbus that stops there (not sure how often). There is a nice grocery store in Urnasch a few minutes drive away. We really loved the hiking and sight seeing in this area!

Some of our ski equipment was missing after the staff unpacked our car. We spent hours of our morning searching the ski room, our car, the room trying to search for the missing items. The hotel staff was of NO assistance at all. In the end, we had to find a remedy for THEIR mistake and were offered NO compensation for all the problems and valuable time we lost on the slopes. It was an extremely disappointing experience, especially for a hotel of this price category.