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El Cedral Vacation Packages

Terrible hotel. Half the property is being remodeled and so construction everywhere. Staff not friendly like other resorts we have stayed at in the Riviera Maya. We didn't have running water in our room for half a day. Food was below average and the buffet was small and terrible. Would definitely NOT recommend this hotel.

Positive: Staff is helpful and friendly, rooms are clean. Location is ideal for boat pickups to go diving BUT Negative: Second year in a row that I get food poisoning from their buffet, which really ruins a vacation. I will not going back or try another all-inclusive, it's just too risky. The other thing I found particularly irritating is the "dock fee" that you "have to pay" (cash, no receipt of course) when a dive boat other than their Pro Dive boat picks you up. It's not the 100 pesos (roughly US $5) per day, it's the principle. I didn't see them charge tourists boarding a snorkelers' boat. Won't be coming back.

Lovely accepting place. As a gay couple you never know who will actually be nice with you, this place was very engaging and made us feel welcome. The food is pretty good, the drinks are strong, the layout is simple but when you want some chill peace and quiet and not surrounded by kids but also not spring break, it is a great place.