Search Deals on

El Cedral Vacation Packages

My family and I decided to check this place out and all I can say is spend your money somewhere else. One major thing we did not appreciate was the type of customer service we received from the staff. Two of the restaurants were closed so only got to visit the buffet which the food was not good at all. One thing I know they can’t control is the beach and it’s color but for the amount of money people are spending it would be nice to be advised of how the beach looks like before arriving for the check in. This would’ve gave me and my family the opportunity to either stay at the place we were staying at previously. Our last day they had to shut off the water early and we had to check out by 12pm and catch a plane at 3pm. They tried to say that we would use another room and when we got to the lobby that room was not ready. Mind you they placed us on the 3rd floor and the other room would also be on the 3rd floor. Also they do not have elevators. Pools were dirty and drinks were mid. We will never be staying here!!!

Positive: Staff is helpful and friendly, rooms are clean. Location is ideal for boat pickups to go diving BUT Negative: Second year in a row that I get food poisoning from their buffet, which really ruins a vacation. I will not going back or try another all-inclusive, it's just too risky. The other thing I found particularly irritating is the "dock fee" that you "have to pay" (cash, no receipt of course) when a dive boat other than their Pro Dive boat picks you up. It's not the 100 pesos (roughly US $5) per day, it's the principle. I didn't see them charge tourists boarding a snorkelers' boat. Won't be coming back.

La playa totalmente llena de sargazo y con mal olor el parqueo en el hotel pesimo y no se hacen responsable de nada recomendacion no vallan en auto rentado

Lovely accepting place. As a gay couple you never know who will actually be nice with you, this place was very engaging and made us feel welcome. The food is pretty good, the drinks are strong, the layout is simple but when you want some chill peace and quiet and not surrounded by kids but also not spring break, it is a great place.

Food is delicious and the personal extraordinary ✅