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Dulova Gora Vacation Packages

Everything was perfect, very clean and the staff was very friendly.

Walked in the room and walked out Room had roaches and mice walking around Blanket looked dirty The room had an awful smell The worker offer another room but it was the same The picture on the website showed a nice looking place but once you see it real bad

Debería haber una atención al huesped más directa y dar facilidades a entregas como Amazon, FedEx, UPS, et.

Realice mi reservación, llegué al hotel y nunca apareció mi reservación en el sistema del hotel. Me comuniqué con expedía y ellos me indicaron que todo estaba bien, pero el hotel nunca me dio solución. Espere al rededor de 1 hora y media mi grupo y yo. Por más que les dije que tenía factura de pago, reservación y confirmación no fue posible que me dejaran ingresar a descansar.

Multiple stays at this hotel due to the typically good prices and quality. The room was clean and great as typical and the suite was actually a suite. However, their service was abysmal. Hospitality isn’t in their vocabulary. Check in is typically understandably terrible but it was followed up by shotty poolside service and a completely rude smoothie bar. Don’t waste your time with individuals who look and act dead inside as if they’re being forced to work off a debt. If you need a deal, stay here. If you want a pleasant experience, keep looking.

Really friendly staff, easy check in and even accommodated early check in. Roof top pool was clean and spacious with a nice bar.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....