Search Deals on

Douglas River Vacation Packages

Good location

THe apartment was specious and very clean. Location was also ideal as it was not far from town but still close to conveniences and local shops.

The room was comfortable clean handy to other parts of launceston, off street parking

Just our noisy neighbours standing in front of our door having a chat and a laugh at 1130pm at night. They had no consideration for anyone else but themselves.

Beautiful property, awesome room, very nice breakfast. We will be back.

Good location, great view, great space. Couple of things let it down. You can see they do a clean between visitors but there is no sign of deep cleans. So much dust/stains. Seeing all that dust meant I didn’t trust the kitchen to be clean and only used it to make a cup of tea after washing the cup. It might have been clean but maybe it wasn’t. It is a bit of a shock when you walk into the property as there is low light and black walls with intense looking faces. Felt unsafe on initial approach. This eased once we got used to the place and realised it was part of the change philosophy. However kind of think customer should come first and that just is not a welcoming hallway.

All good

Check-in was confusing, as there was no one at reception on arrival. When I called the provided number, I was instructed to open a locked room that was already occupied by another guest, which was quite concerning. There were also no clear instructions provided for the check-out process. Since my stay, I have been receiving emails stating that payment has not been made. This is incorrect, as I paid in full at the time of booking and have receipts to confirm this.