Clean, comfortable and close to Berjaya Times Square and a few other popular malls. I don't usually use hotel shampoo and soap but I love the ones from this hotel because they smell heavenly! Staff were courteous and always checking if we are comfortable or need assistance. Highly recommended!
Traveller from Singapore
Situated in the heart of Kuala Lumpur, this 4.5-star hotel is a 5-minute walk from shopping at Bikit Bintang and 3.7 km (2.3 …More
Great location and close to many hot spots in KL. Right by shopping district of Bukit pentang and few hubdred meters away fyom the Tein Towers.
Breakfast buffet is wonderful and has ride range of local and international cuisine.
Traveller from Saudi Arabia
Pullman Kuala Lumpur City Centre Hotel & Residences is right in the city center, a 10-minute walk from the monorail station …More
The Pacific Sutera is Fantastic place to stay, but it is showing its age. The staff are the Hotel's greatest strength. They are friendly and welcoming with endless enthusiasm. The resort facilities are fantastic with lots of activities to enjoy.
But the hotel is unfortunately no longer a 5 star hotel. It is a great 4 star hotel. The hotel is missing the finishing touches of a 5 star hotel because it is showing signs of ageing and or poor maintenance. In the room the wall paper is peeling, tiled areas have loose tiles and in most places you can spot repairs as the colours don't match or look poorly repaired. Walking to your room you will notice the doors of every room are faded, chipped, scratched and tired looking.
Lunch and dinner at the hotel gets rather boring. Don't get me wrong the food served is first class, however the In room dining, Cafe Boleh, Breeze Club, Lobby Lounge and Waves essentially have the same menu items. Although, Cafe Boleh and Breeze club offer themed buffets on weekends. The Silk Garden is the only different menu option. Why have so many different food outlets if they all serve the same food. The Marina Club or sister hotel the Magellan are alternative dining option.
They are not big things but it is the 1% things that stop the hotel getting 5 stars.
I truly love this hotel because of the staff, activities available and location. I will certainly stay here again. It is just sad coming back to see my favourite hotel showing signs of age.
Nestled on the beach, this Downtown Kota Kinabalu hotel is within 1 mi (2 km) of Sutera Harbour and Sabah State Mosque. Plaza …More
The hotel has a good location to Sngapore. It is just opposite the JB Sentral. The room cleanliness is ok but i think they can do it better. The air cond is so dusty and noisy. Overall the hotel is ok. The staff at the counter are very helpful.
Traveller from Malaysia
Located in Johor Bahru City Centre, this hotel is steps from Johor Bahru City Square and Johor Bahru Old Chinese Temple …More
Booked 2 Superior King rooms for 2 nights. Check-in at 2pm but rooms not yet ready so walked to the Mall for lunch which is stonethrow away. There are restaurants, retail outlets, superstore Tesco & MBO cinema within the premises. Pretty convenience for the guests staying @ KSL. Manage to checked-in at 4.50pm after 50mins waiting in stand-queue. Probably the longest check-in time I ever experience so far. However many guests feedback 50mins is not the worst during weekends. Maybe the Hotel management can implement the number-ticket system instead of guests-in-queue and waiting guests both crowd at the lobby.
I got 2 rooms @ Tower 2, 1 room with city-view another room with view of neighbour tower & view of Dinosaur Alive water theme park in between.
Both rooms are clean, bright and decent except the bathroom which is dim. Room wifi is unstable so we spend most of the time either at shopping mall or recce the neighbouring street.
Waiting for lift is also a pain especially during mealtime.
Thankfully, staffs were friendly and helpful.
Can see their works were hectic during weekends but still keep a smiling face.
Traveller from Singapore
Located in the center of Johor Bahru, this family-friendly resort is within a 10-minute walk of KSL City Mall and Holiday …More