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Grand Hyatt Kuala Lumpur

5.0 star property

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Photo gallery for Grand Hyatt Kuala Lumpur

3 restaurants, breakfast, lunch, dinner served; Malaysian cuisine
Outdoor pool, open 8:00 AM to 8:00 PM, free cabanas, sun loungers
Grand Suite (Tower View) | City view
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
12 Jalan Pinang, Kuala Lumpur, 50450
  • Petronas Twin Towers
    ‪7 min walk‬
  • Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Kuala Lumpur Tower
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

View all photos for Grand, Executive Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Executive Suite

  • 1636 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Diplomat)

Suite (Diplomat) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Diplomat)

  • 2605 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Twin Room (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room (Tower View)

  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Tower View)

View from room

Club Room, 1 King Bed (Tower View)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Deluxe Room, 1 King Bed

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Tower View)

Grand Suite (Tower View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Suite (Tower View)

  • 1130 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Twin Room

  • 506 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room

  • 506 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand, Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Suite

  • 1130 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Tower View)

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (Tower View)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

View from room

Club Room, 1 King Bed

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Twin Beds (Tower View)

  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Garden View

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room (BARBIE® )

Room (BARBIE® ) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room (BARBIE® )

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (BARBIE® )

Suite (BARBIE® ) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (BARBIE® )

  • 1130 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Grand Hyatt Kuala Lumpur

5-star Kuala Lumpur hotel, connected to a shopping center in Kuala Lumpur City Centre
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Grand Hyatt Kuala Lumpur offers 411 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. A pillow menu is available. 42-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Grand Hyatt Kuala Lumpur features an outdoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, 13 meeting rooms, and limo/town car service. Event facilities measuring 45370 square feet (4215 square meters) include conference space. This luxury hotel also offers a children's pool, a 24-hour fitness center, and multilingual staff. Complimentary self parking is available on site.

Grand Hyatt Kuala Lumpur has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
JP teres - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
THIRTY8 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Poolhouse - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (MYR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MYR 115 for adults and MYR 58 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • JP teres
  • Poolhouse
  • THIRTY8

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 45,370 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 115 for adults and MYR 58 for children
  • Valet parking fee: MYR 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel
Kuala Lumpur Grand Hyatt
Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

Grand Hyatt Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 771 out of 1002 reviews
Rating 8 - Good. 161 out of 1002 reviews
Rating 6 - Okay. 44 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vishnu

Traveled with family
Liked: Staff & service, property conditions & facilities
Buffet breakfast was great but will prefer the hotel to serve buffet dinner. Great facilities. Very convenient location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shaun

Stayed 5 nights in Mar 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost great stay

Great location. Comfortable hotel and great service staff. Sadly the restaurant at 37. Did not do justice to the expensive Miyazaki wagyu steak.
Stayed 2 nights in Mar 2025

8/10 Good

Jeum Haw

Liked: Cleanliness, staff & service, property conditions & facilities
Tv channel not good
Stayed 7 nights in Mar 2025

8/10 Good

Ching Yieng

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was treated rudely by the staff (a Malay man) at the Ground Floor upon checking in (the small reception near the front door). I arrived on 8th March at around 11 p.m. and was dressed casually in a home wear T-shirt and shorts. When I asked for directions to the lobby, the staff member pointed in the direction rudely, with an unwilling tone, probably not expecting me as a guest. Everything else was 10/10, except for this guy's attitude.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ricardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a true 5 star stay. Modern room layout had the bath in the middle with beds, sink, coffee nook and changing area on four sides. broad view of the city center from high up the building. Restaurant and room service food was top notch. And overall service was great. I needed an early morning ride to the airport and the concierge was very helpful finding me a ride. One thing to note: the lobby is at the top floor so one has to take an express elevator to the top then take another elevator down to the rooms.
Stayed 2 nights in Mar 2025

10/10 Excellent

MeiCarol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m writing this because it would of helped to know a little more about this magnificent and to an extent lesser known property with breathtaking views of Petronas Towers, sophisticated bar and one of the best breakfast buffets I’ve had in a long time! To sum up, I would go back back to Grand Hyatt KL in a heart beat and this time leave plenty of room (tummy & time) to fully enjoy the delicious breakfast! The whole experience felt like one pleasant surprise after the other! Thank You Grand Hyatt and hope to see you again!
Stayed 1 night in Dec 2024

8/10 Good

Anshuman

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, Great Location,

Good location, walking distance from Petronas tower and Bukit Bintang. Restaurant is ok too. But there are a huge company event going on, that made it all way too busy and poor experience. In addition, There was repair going on in the room next to me and they won't stop even if I requested. I was given a bottle of red as a gesture...But it did ruin my experience fair bit. Staff are very good too. And breakfast is really good.
Stayed 5 nights in Feb 2025

10/10 Excellent

Roy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael, Stock

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I had an excellent 3 night stay at the Grand Hyatt KL. It is situated in the heart of KLCC with nearby access to KLCC park. We booked a Deluxe Room (Tower View). Our room 2409 was stunning with floor to ceiling windows giving a view of the Petronas Towers and the park with its nightly fountain light show. It was one of the best rooms we have ever stayed in. This was our first visit to KL and we were very pleased that we chose to stay at the Grand Hyatt.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rohaidah

Liked: Cleanliness, staff & service, property conditions & facilities
It’s within walking distance to KLCC and sheltered walkway to Pavilion.
Stayed 2 nights in Feb 2025

10/10 Excellent

sandhurst

Stayed 2 nights in Feb 2025

10/10 Excellent

Angelia, Clovis

Liked: Cleanliness
Stayed 4 nights in Feb 2025

10/10 Excellent

Della

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room and excellent service at Breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Angelia, Clovis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent everything. Room excellent. Beautiful view. Breakfast buffet had variety and was excellent Going up to lobby on 68 before going down to get out of hotel was weird. That’s the only thing, but, but it was convenient anyway and had a beautiful view from up top
Stayed 3 nights in Feb 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Feb 2025

10/10 Excellent

Chee Fui

Stayed 1 night in Feb 2025

10/10 Excellent

Ali Asghar

Stayed 1 night in Jan 2025

10/10 Excellent

Renate, Fort Myers

Traveled with group
Liked: Amenities
Great Hotel, best Breakfast, friendly staff, clean…just the best!!
Stayed 3 nights in Jan 2025

8/10 Good

Taylor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facial towels only provided the first day, had to call for it everyday, Sound proof is not good, door noisy at night when ppl go in and out of the room.
Stayed 4 nights in Jan 2025

10/10 Excellent

Phat

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic views and breakfast buffet.
Stayed 1 night in Jan 2025

10/10 Excellent

Aidil Fitri

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in as expected from Grand Hyatt.Breakfast was good but could be better with much more varieties.The room was spacious and clean.The lobby was abit confusing to access initially when we arrived as there were different lift access but got used to it the following day.Overall satisfied with the stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Tash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Kenneth, South Ozone Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was conveniently located to the shopping malls and the Petronas Towers. The staff were very accommodating and were willing to assist with any questions. I will certainly recommend this hotel to anyone wanting to stay in Kuala Lumpur.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it a lot it was a beautiful hotel it had a great view, friendly and helpful staff and the room was really nice
Stayed 1 night in Jan 2025