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Four Points By Sheraton Kuala Lumpur, City Centre

4.5 star property

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Photo gallery for Four Points By Sheraton Kuala Lumpur, City Centre

In-room safe, desk, laptop workspace, blackout drapes
2 restaurants, breakfast, lunch served; local and international cuisine
Suite, 2 Bedrooms, City View | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Suite, 2 Bedrooms, City View | In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$134
includes taxes & fees
Apr 20 - Apr 21

Explore the area

View in a map
Corner of Jalan Sultan Ismail, & Jalan Ampang, Kuala Lumpur, 50450
  • Place, Kuala Lumpur Forest Eco Park
    ‪2 min walk‬
  • Place, Petronas Twin Towers
    ‪9 min walk‬
  • Place, Kuala Lumpur Tower
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪65 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Tower (View)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Tower (View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Tower)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Double Beds (Tower)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Pool View (Pool Access)

Room, 2 Double Beds, Pool View (Pool Access) | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Pool View (Pool Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Tower (View)

Deluxe Room, 1 King Bed, Tower (View) | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Tower (View)

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

LCD TV

Executive Suite, 1 King Bed, City View

  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Family Suite, 2 Bedrooms

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(12 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Suite, 1 King Bed

LCD TV

Premier Suite, 1 King Bed

  • 883 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, City View

LCD TV

Executive Suite, 2 Double Beds, City View

  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, City View

Suite, 2 Bedrooms, City View | Living room | LCD TV

Suite, 2 Bedrooms, City View

  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool Access, Pool View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Pool Access, Pool View

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 2 Double Beds

LCD TV

Premier Suite, 2 Double Beds

  • 883 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About this property

Four Points By Sheraton Kuala Lumpur, City Centre

4.5-star Kuala Lumpur hotel, connected to the convention center in Golden Triangle
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Four Points By Sheraton Kuala Lumpur, City Centre offers 513 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara. The spa is open daily.
In addition to a full-service spa, Four Points By Sheraton Kuala Lumpur, City Centre features a waterslide and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 28148 square feet (2615 square meters) include a conference center. This luxury hotel also offers a children's pool, a 24-hour fitness center, and spa services. Onsite parking is available (surcharge), along with a car charging station.

Four Points By Sheraton Kuala Lumpur, City Centre has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
The Mesh - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Sichuan Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (MYR 10 per day)
  • Secured valet parking on site (MYR 70 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MYR 98 for adults and MYR 49 for children
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Sichuan Kitchen
  • The Mesh

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Rock climbing
  • Waterslide

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 27 meeting rooms
  • Conference center (28,148 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Magnifying mirror
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic soft drink bottles
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 49 for children
  • Covered self parking fee: MYR 10 per day
  • Secured valet parking fee: MYR 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Four Points By Sheraton Kuala Lumpur City Centre
Four Points By Sheraton Kuala Lumpur, City Centre Hotel
Four Points By Sheraton Kuala Lumpur, City Centre Kuala Lumpur

Four Points By Sheraton Kuala Lumpur, City Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 139 out of 193 reviews
Rating 8 - Good. 37 out of 193 reviews
Rating 6 - Okay. 10 out of 193 reviews
Rating 4 - Poor. 4 out of 193 reviews
Rating 2 - Terrible. 3 out of 193 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Eleena

Stayed 1 night in Jan 2026

10/10 Excellent

Claudia

Stayed 2 nights in Jan 2026

10/10 Excellent

Claudia

Stayed 5 nights in Dec 2025

10/10 Excellent

Nishant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing play area for kids, I think one of the best stays for family, this is our second time in this hotel & we definitely will stay in this property whenever we come to KL.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, breakfast, facilities for families, spotlessly clean, very welcoming
Stayed 4 nights in Nov 2025

8/10 Good

Wei Hao

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was decent, just amneties a bit below expectation.
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff and great breakfast. Pool was lots of fun with kids
Stayed 6 nights in Nov 2025

10/10 Excellent

James

Stayed 2 nights in Oct 2025

8/10 Good

Fred

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. But the room smart tv require an android device to mirror otherwise it’s normal channel available
Stayed 3 nights in Sep 2025

8/10 Good

Siew Eng

Stayed 3 nights in Sep 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Firdaus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check-in, I asked if the room I booked has any special view which the staff said no. Few seconds after that, she said she moved my room to the one with the twin tower view due to low occupancy. How nice. My daughter and spouse were absolutely loved the view. Thank you
Stayed 2 nights in Sep 2025

10/10 Excellent

ADENIKE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

CHO MAN

Stayed 3 nights in Jul 2025

10/10 Excellent

Tokunboh

Stayed 4 nights in Jul 2025

10/10 Excellent

YAZMEEN

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for a family - the pool, playground, clubhouse and food was amazing! We received a welcome gift for the kiddos and the kiddos loved their time here. Will definitely come back again!
Stayed 1 night in Jul 2025

10/10 Excellent

Swati

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great location and we enjoyed our stay at the Four Points!
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Kwong hwee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel ambient was good. The lady Ms Iman was good to upgrade my stay with a good view to the twin tower. Really appreciated and enjoyed my stay at Four point Sheraton city center.
Stayed 1 night in Jun 2025

10/10 Excellent

FADILAH

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lee Ping

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kid friendly hotel

Hotel has a large pool play area and playground and rock climbing. It was school holidays and they had kids club programs. Buffet breakfast spread was excellent with plenty of variety. Close to KLCC.
Stayed 3 nights in Jun 2025

4/10 Poor

Ken

Business traveler
Liked: Property conditions & facilities, room comfort
The shower water doesn’t reach a comfortable temperature—it’s either too hot or too cold. The hallway is quite noisy, likely due to the number of families with children staying here.
Stayed 2 nights in May 2025

8/10 Good

Kumarathevan

Stayed 1 night in Apr 2025

10/10 Excellent

Azfar

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, Clean Hotel

Room was spacious. Had everything we needed - nice toiletries in the room. Everything was cleaned and well maintained. Staff were friendly and it was in a good location.
Stayed 3 nights in Apr 2025