Upon arrival, we were greeted with a welcome drink which was definitely welcome after a long flight. The reception area was beautiful, completely open to the elements. We arrived about an hour/hour an a half after actual check-in time and you could see the sun about to set which was a beautiful view from the lobby. Booking through Expedia, it was actually a quick check-in process - I would say less than 15 min. This hotel is massive but luckily they have a shuttle that runs 24/7 throughout the property - very convenient! We did have a couple issues with room mainly the 1st and 2nd night - we had some bug issues. The friend I was with was very agitated about the whole situation but it was simply something we were not used to... calls and one visit to the front desk were made, my friend wanted to switch rooms which they could not accommodate stating they were completely booked. So prior to booking, please make sure you are okay with bugs and I mean smalls bugs (nothing crazy) because this hotel is a very nature-friendly environment where bugs and other animals roam free so if you're sensitive to that, I recommend staying elsewhere. Food is decent, no real complaints - I see prior reviews complaining about variety, well it is buffet style so I think variety was definitely provided but I could understand where people were expecting a little more. I think the hotel catered a lot to Americans which I am as well but I expected some more authentic Latin-based cuisine.
Traveller from Chicago, IL
This beachfront 4-star All Inclusive resort on Costa Rica's Pacific Coast is surrounded by a tropical forest with wild …More
We love it here. Private bungalows among the beautiful vegitation. The breakfasts are very good, the staff over the top for service! We had a few small issues, such as a burnt out bulb, that was quickly tended to. The only thing about this trip is the rain and more rain due to Hurricane Otto. We will return once again!
Traveller from Colorado
Located in Arenal Hot Springs, this spa hotel is within 1 mi (2 km) of Arenal Natura Ecological Park and Go Adventure Park …More
We did not choose our lodging in advance because it was the off season. We knew we could have paid less, but this was a reasonable price for the kind of service we wanted. Great restaurant, great room, and for a birder like me, the grounds were fabulous - especially the bird feeding station. WOW!
Traveller from Cleveland, OH
Located in Arenal Hot Springs, this spa lodge is within a 10-minute walk of Arenal Natura Ecological Park and Go Adventure …More
The Springs is a fabulous hotel! The location is absolutely spectacular!! You have views of the Arenal volcano everywhere. We felt very secluded from the rest of the world.
The staff was extremely helpful and made you feel very welcomed.
The rooms where spacious and clean. Our terrace was a very comfortable place to relax and view the volcano or simply listen to the rain.
We all loved the hot springs. The mineral springs were warm and relaxing.
Traveller from New London, PA
This family-friendly La Fortuna resort is located on a river, 2.8 mi (4.5 km) from Go Adventure Park, and within 6 mi (10 km) …More