Reported toilet problem 3 times, never got fixed.
Noone had cell service in rooms other than downstairs due to the change in tower service.
Disappointed that management didn't take in consideration that this was our second time staying at hotel , and wouldn't give us not even a small discount due to the fact that we had no choice but to stay another day , and that our flight was changed due to hurricane.
Was planning a group visit , but will search somewhere else next time.
Management should be more friendly.
Traveller from US
This El Ocotal resort is on the beach, 3.6 mi (5.9 km) from The Congo Trail Canopy Tour, and within 12 mi (20 km) of Flamingo …More
Everything you need is on the resort which is super nice! The staff was great and the resort is very clean. A couple things I didn't like was the disco did have free drinks. If I go to an all inclusive I would think the disco would have free drinks as well! Also the wifi was bad but it was nice in the sense we weren't always on our phones! Overall though 5 out of 5 stars!!
This El Ocotal resort is on the beach, 3.9 mi (6.2 km) from The Congo Trail Canopy Tour, and within 12 mi (20 km) of Flamingo …More
Upon arrival, we were greeted with a welcome drink which was definitely welcome after a long flight. The reception area was beautiful, completely open to the elements. We arrived about an hour/hour an a half after actual check-in time and you could see the sun about to set which was a beautiful view from the lobby. Booking through Expedia, it was actually a quick check-in process - I would say less than 15 min. This hotel is massive but luckily they have a shuttle that runs 24/7 throughout the property - very convenient! We did have a couple issues with room mainly the 1st and 2nd night - we had some bug issues. The friend I was with was very agitated about the whole situation but it was simply something we were not used to... calls and one visit to the front desk were made, my friend wanted to switch rooms which they could not accommodate stating they were completely booked. So prior to booking, please make sure you are okay with bugs and I mean smalls bugs (nothing crazy) because this hotel is a very nature-friendly environment where bugs and other animals roam free so if you're sensitive to that, I recommend staying elsewhere. Food is decent, no real complaints - I see prior reviews complaining about variety, well it is buffet style so I think variety was definitely provided but I could understand where people were expecting a little more. I think the hotel catered a lot to Americans which I am as well but I expected some more authentic Latin-based cuisine.
Traveller from Chicago, IL
This beachfront 4-star All Inclusive resort on Costa Rica's Pacific Coast is surrounded by a tropical forest with wild …More
We enjoyed all 5 days and tourist information office made our activity plans even easier. All staff were pleasant and helpful especially Ruben. We will definitely return next year and stay at this hotel.
Traveller from US
This family-friendly Asuncion hotel is located near the airport, within 1 mi (2 km) of Plaza Real Cariari, Ultrapark Free …More
I went to Costa Rica in 11/23/16 and I found a great discount for this resort, so I decided to book a room for my wife, son, and myself. In the 2 days we had to explore the area near the resort we had a blast; from going in river rapid attractions and adventuring nearby towns. One of the most memorable attractions was the naturally temperatured hot tubs. The rooms were near excellence. The only con I had about it is the amount of insects that frequently entered the room like dragonflies and mosquitoes. However, that is surely understandable because the resort is in a tropical environment. I mostly recommend this resort because of its its plentiful amount of attractions visitors can attend. If you want the best experience, try booking a stay from September through November, when it is barely crowded.
Traveller from US
This family-friendly La Fortuna resort is located on a river, 2.8 mi (4.5 km) from Go Adventure Park, and within 6 mi (10 km) …More