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Tru by Hilton Grand Prairie

3.0 star property

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Photo gallery for Tru by Hilton Grand Prairie

Reception
Exterior
Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

Map
1520 N HWY 360, Grand Prairie, TX, 75052
  • Choctaw Stadium
    ‪3 min drive‬
  • AT&T Stadium
    ‪4 min drive‬
  • Six Flags Over Texas
    ‪6 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Hyatt Place Dallas/North Arlington/Grand Prairie

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, (1359)
$153 nightly
The price is $153 total
includes taxes & fees
Hyatt Place Dallas/North Arlington/Grand Prairie

About this property

Tru by Hilton Grand Prairie

3-star Grand Prairie hotel close to Six Flags Over Texas
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Housekeeping is available on request.
Tru by Hilton Grand Prairie offers 98 accommodations with hair dryers and irons/ironing boards. 55-inch flat-screen televisions come with premium satellite channels.

This Grand Prairie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Public areas are equipped with complimentary wired and wireless Internet access. This 3-star property offers access to a business center. A complimentary breakfast is offered each morning. This Art Deco hotel also offers a fitness center, coffee/tea in a common area, and laundry facilities. Complimentary uncovered self parking is available on site.

Tru by Hilton Grand Prairie is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Grand Prairie Hotel
TRU Hilton Hotel
TRU Hilton Grand Prairie
TRU Hilton
Hotel TRU BY Hilton Grand Prairie Grand Prairie
Grand Prairie TRU BY Hilton Grand Prairie Hotel
Hotel TRU BY Hilton Grand Prairie
Tru by Hilton Grand Prairie Hotel Grand Prairie
Tru by Hilton Grand Prairie Hotel
Tru by Hilton Grand Prairie Grand Prairie
Tru By Hilton Prairie Prairie
Tru By Hilton Prairie Prairie
Tru by Hilton Grand Prairie Hotel
Tru by Hilton Grand Prairie Grand Prairie
Tru by Hilton Grand Prairie Hotel Grand Prairie

Tru by Hilton Grand Prairie Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 438 out of 718 reviews
Rating 8 - Good. 168 out of 718 reviews
Rating 6 - Okay. 61 out of 718 reviews
Rating 4 - Poor. 22 out of 718 reviews
Rating 2 - Terrible. 29 out of 718 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ricardo

Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. High value.

Overall, the site and the room were great. We needed a room with accessibility features. Everything was good, with one exception; The bathroom soap dispenser requires 2 hands. Squeeze with one hand and catch with the other. My guest is paralyzed on one side and struggled with the soap at the sink. For your rooms designed for mobility issues, I recommend all soap /lotion dispensers to be easier to use with only one hand.
Stayed 1 night in Feb 2025

8/10 Good

Mekeisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Melanie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Erin

Stayed 2 nights in Jan 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Weird staff. No water or milk available at breakfa

The staff wasn’t friendly or attentive at all. They didn’t even mentioned I needed to registered cars. Didn’t communicate much about breakfast hours or taking in food etc. The next morning when they had breakfast they didn’t have water or milk. We had to buy it! And certain electronics weren’t working. Al of these I have mentioned can be fixed right away but they didn’t. I didn’t feel good around the staff in that hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything!
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Stayed 2 nights in Jan 2025

8/10 Good

Demitra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Dec 2024

6/10 Okay

Christopher

Traveled with family
Liked: Staff & service
There was nothing wrong except there was minimal furnishings, and accommodations.
Stayed 2 nights in Jan 2025

2/10 Terrible

Patrick

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible customer service

Front desk constantly harassing you for when you’re gonna get there, they have no place asking those kind of questions. Very rude staff to me very aggressive.
Stayed 1 night in Jan 2025

8/10 Good

Anthony

Stayed 1 night in Jan 2025

8/10 Good

juan

Traveled with family
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Hector X.

Stayed 1 night in Dec 2024

4/10 Poor

Kendrick

Traveled with family
Disliked: Staff & service, property conditions & facilities
I had to wait 20 min to check in because there was no agent at the front. There was also no agent at the front during checkout so i never got an invoice. The shower in our room leaked when in use and the shower door was coming off the hinges. The shelf in the bathroom was dusty and didnt look like it had been wiped in weeks. The middle table between the beds was dirty and hadnt been wiped clean. The ironing board is the size for a kid as it was too short and no long enough. We also experienced the fire alarm sounding off twice in error. Once around 11p and the 2nd time was like in the early early am. Not a pleasant stay at all overall.
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Stayed 2 nights in Jan 2025

10/10 Excellent

austin

Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveler

Stayed 2 nights in Jan 2025

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property!
Stayed 1 night in Dec 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Ok
Stayed 1 night in Oct 2024

6/10 Okay

Kirby

Disliked: Staff & service
No microwave in room.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Great location. Friendly staff . Lobby area was pleasant & with friendly guest. We will definitely use this property if we are back in the area. Thank you
Stayed 4 nights in Jan 2025

10/10 Excellent

Brian

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Rynesha

Traveled with family and small children, Business traveler
Disliked: Staff & service
It took a while to get someone to come to the front desk to check me in. I put on my reservation for 2 children and as soon as they woke up the phone was ringing about loud noise. I feel that when a person reserves for children they should be placed on the 1st floor to not be constantly contacted about noise. They are children. I dislike that wholeheartedly.
Stayed 4 nights in Dec 2024