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Tru by Hilton Dallas Downtown Market Center

2.5 star property

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Photo gallery for Tru by Hilton Dallas Downtown Market Center

Bar (on property)
Bar (on property)
Lobby
Bar (on property)
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Gym
  • 24/7 front desk
$109
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
1949 N STEMMONS FWY, Dallas, TX, 75207
  • Place, Dallas Market Center
    ‪7 min walk‬
  • Place, American Airlines Center
    ‪19 min walk‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪3 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(67 reviews)
  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed

8.4 out of 10
Very good
(123 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.6 out of 10
Good
(8 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Dallas Downtown Market Center

Hotel in Dallas Design District
A 24-hour fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business center, a 24-hour front desk, and an arcade/game room.
Tru by Hilton Dallas Downtown Market Center offers 152 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and an arcade/game room. Onsite parking is available (surcharge).

Tru by Hilton Dallas Downtown Market Center is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Dallas DT Market CTR
Tru by Hilton Dallas Downtown Market Center Hotel
Tru by Hilton Dallas Downtown Market Center DALLAS
Tru by Hilton Dallas Downtown Market Center Hotel DALLAS

Tru by Hilton Dallas Downtown Market Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 573 out of 1193 reviews
Rating 8 - Good. 232 out of 1193 reviews
Rating 6 - Okay. 172 out of 1193 reviews
Rating 4 - Poor. 92 out of 1193 reviews
Rating 2 - Terrible. 124 out of 1193 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Francisco

Disliked: Staff & service, room comfort

Too much noise and not many parking spots.

You can hear all the highway noises throughoutthe night, and the nearby rooms. The entrance to the parking, horrible, we had to wait about 20 mins because of how small the parking is, then I was told there might be parking available, really? After I paid for parking. Way to crowded for the small parking area and way too many noises. If you want to be at peace or get some rest, do not stay there.
Stayed 1 night in Jun 2025

6/10 Okay

Michelle

Traveled with family and small children
Liked: Cleanliness
The property is in a convenient location and overall met our needs. We had a reservation, but upon arriving late in the evening, we were told there were no available rooms. The staff initially planned to walk us to another hotel, but after waiting for over an hour, we were informed that there was a room available. We’re not sure what happened, but it was a tiring experience, especially with a child and a baby. That said, the room itself was decent and clean, though the AC was a bit loud. We had previously stayed at a Tru and had a good experience but this one disappointed us.
Stayed 3 nights in May 2025

10/10 Excellent

Vera

Stayed 5 nights in Jun 2025

10/10 Excellent

Cameron

Stayed 5 nights in May 2025

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This was a decent hotel, located right off the Interstate. It was close to downtown. The toilet was clogged when we entered the room, I went to the lobby to let the front desk know, she had me wait while she checked in other guests. Then offered a plunger, as the maintenance was not in the building to fix. Finally she offered another room. The new room was nice and enjoyable. Parking was very limited.
Stayed 1 night in Mar 2025

10/10 Excellent

Resean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, close to plenty of attractions, very nice staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Grecia

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Great spot
Stayed 2 nights in Jun 2025

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Jamesdaniel

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice and the staff was kind and made themselves of service. Would definitely stay again.
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very trendy looking. Staff was awesome and informative. It was clean and quiet. We got to preview the rooftop bar which is opening to the public on Friday. The views are amazing, staff is excellent and the drinks were superb! I highly recommend Tru!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Gloria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great I loved it , definitely recommend!!
Stayed 1 night in Jun 2025

4/10 Poor

Doris

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Pet area not maintained

Not good for people traveling with dogs ; dog area outside as tall as a medium size dog ; they charged 75 $ for a pet , they also charge for parking but is totally different open to the street.
Stayed 1 night in May 2025

8/10 Good

Christy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Dajai

Stayed 1 night in Jun 2025

10/10 Excellent

Joi

Wonderful front desk service!
Stayed 2 nights in Jun 2025

6/10 Okay

Celines

Disliked: Amenities, property conditions & facilities
Staff were wonderful BUT the first room (202) smelled like urine, I was then switched immediately to 302 which smelled like urine and bathroom sink was clogged. I reported it and no follow up. When I inquired about it on the second day I was switched as they didn't have maintenance working at 5pm on a Sunday. My last room was great ...no urine smell and sink worked!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Domingo

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Clean rooms, quiet couple of nights
Stayed 1 night in Jun 2025

10/10 Excellent

JASON

Stayed 1 night in May 2025

6/10 Okay

Raquel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

SEUNGHA GINA

Disliked: Cleanliness, amenities, property conditions & facilities
Unhappy
Stayed 1 night in Jun 2025

10/10 Excellent

ShaDarrius D Watson

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, quiet, and staff was amazing and accommodating. This was one of the best stays I’ve had in awhile with no incident. Already looking forward to my next stay here!
Stayed 1 night in May 2025

8/10 Good

Cathy, Abilene

Stayed 1 night in May 2025