Sheraton Dallas Hotel by the Galleria

4.0 star property

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Photo gallery for Sheraton Dallas Hotel by the Galleria

Welcome to Sheraton Hotel, featuring a prominent logo and a well-lit entrance.
Relax in a stylish lobby with a mix of modern and classic furniture, a large chandelier, and a welcoming atmosphere.
Relax in a spacious room with a large bed, sofa, and flat-screen TV, offering a city view.
Relax in our inviting lobby, featuring a comfortable seating area and a stunning view from the upper level.
Relax in a spacious room with a large seating area, flat-screen TV, and stunning city views.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Bar

Explore the area

Map
Dallas, TX
  • Galleria Dallas
    ‪7 min walk‬
  • Addison Circle Park
    ‪4 min drive‬
  • Medical City Hospital
    ‪4 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪13 min drive‬

Room options

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed

  • 549 sq ft
  • Sleeps 4
  • 1 King Bed

Traditional Room, 2 Double Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 321 sq ft
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 321 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 546 sq ft
  • Sleeps 4
  • 1 King Bed

Traditional Room, 2 Double Beds

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 321 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Sheraton Dallas Hotel by the Galleria

4-star Dallas hotel walkable to Galleria Dallas
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, a free area shuttle, and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Sheraton Dallas Hotel by the Galleria offers 317 accommodations with laptop-compatible safes and complimentary bottled water. 55-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Dallas Hotel by the Galleria features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 12 meeting rooms, and coworking spaces. Event facilities measuring 500 square feet (46 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a garden. An area shuttle within 3 mi and a shopping center shuttle are complimentary for guests. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Dallas Hotel by the Galleria is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Water Fire Grille - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Uncovered self parking on site (USD 16 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Water Fire Grille

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (500 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1979
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17 per person
  • Uncovered self parking fee: USD 16 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from March 12 to September 30
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dallas Galleria Sheraton
Sheraton Dallas Galleria
Sheraton Dallas Galleria Hotel
Sheraton Dallas Hotel Galleria
Sheraton Hotel Dallas Galleria
Sheraton Hotel Galleria
Sheraton Galleria

Sheraton Dallas Hotel by the Galleria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 616 out of 1003 reviews
Rating 8 - Good. 210 out of 1003 reviews
Rating 6 - Okay. 77 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yadessa Emiru

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean!!
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel near mall
Stayed 2 nights in Mar 2025

8/10 Good

Aliahya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like the fact that once you book the hotel even with hours you cannot make modifications to it. That policy needs to change
Stayed 3 nights in Mar 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was knowledgeable and helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Melanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jerimyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first time staying in the galleria area and I loved it. It’s right by the mall and many places to eat! It’s about 10 minutes from downtown so you don’t have to deal with the downtown traffic. The freeway being right next to the hotel might make it hard to sleep if you’re a light sleeper but it’s very nice. Staff was very friendly, I landed in Dallas way earlier then expected and got an early check in at 10 am for free! Would definitely recommend
Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness

Poor housekeeping

Poor house keeping standards. I had to change rooms 3x.
Stayed 4 nights in Feb 2025

10/10 Excellent

Bradley

Stayed 1 night in Mar 2025

10/10 Excellent

LeTrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Roggers, Leander

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
They charge me for the parking and the price of the parking was very expensive. Also staff dindnt inform how the parking system works, so system was charging me every time when i leave the parking lot
Stayed 1 night in Mar 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visitor parking should be free. I had paid for parking for my vehicle but my friend wanted to take my car to go downtown and leave his there. So, I had to pay for parking two vehicles when only one at a time was there. Also, I paid for a 24-hour parking pass for my vehicle but I was charged for in/out parking in addition to the pass.
Stayed 1 night in Mar 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Subperb service! Roshanda was very friendly, professional and knowledgeable. Answered all my questions and made me feel welcome. First time staying at this beautiful hotel and my experience exceeded my expectations for sure!! Very clean and well maintained—will definitely come back.
Stayed 1 night in Mar 2025

10/10 Excellent

agustin

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Overall please would return

Shower head too low have to duck Too noisy as super close to free way comparing to others. Overall very clean, friendly would recommend to others.
Stayed 2 nights in Mar 2025

4/10 Poor

Raquel, Del rio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were dirty, stained sheets. Gross.
Stayed 1 night in Mar 2025

10/10 Excellent

Abraham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in convenient location
Stayed 1 night in Mar 2025

10/10 Excellent

delois

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining area was amazing! Food was delightful and customer service was great!
Stayed 4 nights in Feb 2025

10/10 Excellent

Chezarae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jacque

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Seok-Hyun

Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 1 night in Mar 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities
On the 14th Floir Room was cold at times, with inconsistent temperatures and functionality from outdated heating system in room
Stayed 3 nights in Feb 2025