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Quality Inn & Suites Plano East - Richardson

2.5 star property

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Photo gallery for Quality Inn & Suites Plano East - Richardson

Lobby
Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily continental breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry
$63
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
1616 N. Central Expressway, Plano, TX, 75074
  • Place, Collin Creek Mall
    ‪12 min walk‬
  • Place, ArtCentre of Plano
    ‪13 min walk‬
  • Place, CityLine
    ‪2 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(35 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(22 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Plano East - Richardson

Plano hotel with free weekday breakfast
A fitness center, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Quality Inn & Suites Plano East - Richardson offers 89 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Quality Inn & Suites Plano East - Richardson is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10.00 per pet, per night, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn & Suites Plano East - Richardson Hotel
Southfork Hotel Plano
Southfork Plano
Quality Inn Plano
Quality Plano
Quality Inn & Suites Plano East - Richardson Plano
Quality Inn & Suites Plano East - Richardson Hotel Plano

Quality Inn & Suites Plano East - Richardson Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 501 out of 1003 reviews
Rating 8 - Good. 261 out of 1003 reviews
Rating 6 - Okay. 105 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 74 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

LAKISHA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Nice Breakfast lacking variety
Stayed 2 nights in Aug 2025

4/10 Poor

Vasantha

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Rooms had stinly moisture smell, bathroom doors dont fit,no complimentary water bottle, breakfast had very limited options, front office staff not courteous
Stayed 1 night in Aug 2025

6/10 Okay

Amy

Found the room reminded of a smokers room that had been painted. Found it was exasperated by the AC when it kicked on. Had to spray air freshener to be able to disguise the odor so I could fall asleep. Need to put fans in bathrooms as well.
Stayed 1 night in Aug 2025

8/10 Good

Lancinet

Stayed 1 night in Aug 2025

10/10 Excellent

Hanna

Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Aug 2025

4/10 Poor

Pam

Disliked: Cleanliness, property conditions & facilities, room comfort

Smelly

Stayed 1 night in Aug 2025

10/10 Excellent

Wylie

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Renald

Stayed 1 night in Aug 2025

10/10 Excellent

Prakash

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent property there were no issues with this very nice .
Stayed 7 nights in Apr 2025

10/10 Excellent

Wilford Don

Continue the good service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Angelo, Aurora

Liked: Cleanliness
Stayed 3 nights in Jul 2025

4/10 Poor

Kim

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was nice, the overall stay was not that bad. The room air did not work properly and the room had the worst smell ever.
Stayed 2 nights in Jul 2025

6/10 Okay

Abraham

Stayed 2 nights in Jul 2025

8/10 Good

Chastity

Stayed 1 night in Jul 2025

8/10 Good

Bonnie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property had the best lighting of any hotel room I have experienced. I appreciated the full length mirror as well. The thing that I found peculiar was that they would not allow us to have two extra wash cloths. This policy seemed to be uncalled for!
Stayed 3 nights in Jul 2025

2/10 Terrible

Claudia

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely rude front desk associate. He was yelling at us at the check in/out desk. He complained that he had to be doing his literal job and continuously rolled his eyes and complained. He would interrupt when we’d try to talk to him… not professional at all. If he doesn’t want to do his job he shouldn’t be working there.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Jennifer

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Hire new housekeepers

The housekeeping isn’t very polite. Had half a roll of toilet paper and I asked politely for another roll and was told no, I went to grab a roll and was told no. Did not empty my trash. The breakfast is good. The attendant in the breakfast area is very nice. Front desk is polite.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Stayed 1 night in Jun 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall g
Stayed 6 nights in Jun 2025

2/10 Terrible

Bobbie

The carpet in our room was wet. The toilet wouldn't flush. We were transferred to another room where the carpets were even wetter (so that we had to wear shoes in the room) and smelled like wet dog. We were charged $65 because I got cosmetics on my pillowcase and towel. I will never stay at a Quality Inn again, especially since this location was supposed to be one of the nicer ones.
Stayed 2 nights in Jun 2025

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good and comfortable and very clean

Stayed 2 nights in Jun 2025