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SureStay Plus Hotel by Best Western Plano

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Plano

Lobby
Exterior
Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, blackout drapes, iron/ironing board
Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Parking available
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
640 E Park Blvd, Plano, TX, 75074
  • Place, ArtCentre of Plano
    ‪15 min walk‬
  • Place, The Main Event
    ‪1 min drive‬
  • Place, Collin Creek Mall
    ‪3 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(28 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(28 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, Sofabed, Microwave And Refrigerator

  • Sleeps 6

Suite-1 King Bed, Non-Smoking, Sofabed, Jetted Tub, Microwave And Refrigerator

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Sofabed, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Sofabed, Non-Smoking

  • Sleeps 4

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Exterior
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  • Pet friendly
3.9 out of 5, Good, 1,002 reviews
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About this property

SureStay Plus Hotel by Best Western Plano

Plano hotel with coffee shop/cafe
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour business center, a coffee shop/cafe, and a hot tub are onsite.
SureStay Plus Hotel by Best Western Plano offers 84 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 43-inch LED televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, SureStay Plus Hotel by Best Western Plano provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 581 square feet (54 square meters) include conference space. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and a picnic area. Onsite self parking is complimentary.

SureStay Plus Hotel by Best Western Plano is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 581 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Park Suites
Best Western Park Suites Hotel
Best Western Park Suites Hotel Plano
Best Western Park Suites Plano
Hotel Best Western Park
Magnuson Hotel Park Suites Plano
Magnuson Hotel Park Suites
Magnuson Park Suites Plano
Magnuson Park Suites
Magnuson Hotel Park Suites
Surestay Plus By Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel
SureStay Plus Hotel by Best Western Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel Plano

Reviews

SureStay Plus Hotel by Best Western Plano Reviews

7.8

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 432 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 103 out of 1000 reviews

Reviews

8/10 Good

Alejandro

Liked: Cleanliness, staff & service
Open the door in the hallway to air out the carpet. Smell dingy
Stayed 3 nights in Aug 2025

4/10 Poor

Judson

Disliked: Cleanliness, staff & service, property conditions & facilities
Property not maintained well.
Stayed 1 night in Aug 2025

10/10 Excellent

Esperanza

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lavon

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Norma

Traveled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Arrianne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again
Stayed 4 nights in Aug 2025

10/10 Excellent

Eldon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always remembers me, they are friendly & helpful. When I am in Plano this is the only hotel I stay at.
Stayed 1 night in Aug 2025

10/10 Excellent

Denzell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bet and superb staff.
Stayed 3 nights in Aug 2025

4/10 Poor

Karen

Liked: Room comfort

Hard Pass

States there is a hot tub..nope..the thing they would call a hot tub had not steps or hand railing, water was cold and slimey.. The pool was not very good either. Front desk person was hard to understand
Stayed 2 nights in Aug 2025

10/10 Excellent

Dasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was very pleasant. The room was very spacious & clean. The breakfast selection was great as well. Hotel staff were great also.
Stayed 3 nights in Aug 2025

6/10 Okay

Shahalie

Traveled with partner
Liked: Cleanliness, staff & service
I didn’t like that the mini fridge did not work and the smell in the rooms were odd. but overall it was a nice place, cheap and convenient
Stayed 2 nights in Aug 2025

2/10 Terrible

Cody

Stayed 1 night in Aug 2025

10/10 Excellent

Bobbi

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aersome
Stayed 6 nights in Jul 2025

8/10 Good

joe

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good Hotel and friendly staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Denzell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comforting atmosphere and friendly staff. Great food choices in the area.
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Excellent customer service.
Stayed 1 night in Aug 2025

10/10 Excellent

Tarick

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay, quite, enjoyable.
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness
The staff was very nice, hotel was clean, breakfast was typical. The hot tub didn’t work and they wanted a deposit that you weren’t told about until you arrived.
Stayed 1 night in Jul 2025

8/10 Good

Freeman, GLEN ALLEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think its renovate not long ago and everything looks good. The staff is very friendly, the room is clean and breakfast was included. Worth for the money
Stayed 1 night in Jul 2025

8/10 Good

Mallory

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities

Not a good stay

I feel that the hotel needs to upgrade. The building is very obviously and the rooms need serious upgrade. The electrical outlets were loose in the room. The furnishings are old and worn. The clost had a mirror door. The curtains in the rooms were filthy. We didnt even wanna touch them honestly. For the price its okay. But overall I wasnt comfortable there due to conditions of rhe room. They told me that the early check in fee is 15.00 when I called before we arrived. After we arrived theu changed it to 25.00. The parking lot had trash in them and alot of sketchy people hang outside at night.
Stayed 3 nights in Jul 2025

8/10 Good

Caden

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the room but the tub needed some work, the water would pool in the middle because it was so worn down.
Stayed 1 night in Jul 2025

10/10 Excellent

Vanessa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, the room was clean and service was nice. Only thing is that there was no tv remote
Stayed 1 night in Jun 2025

10/10 Excellent

Jose, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FIVE STARS!

Great place as always
Stayed 1 night in Jun 2025