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Hyatt Place Dallas/Garland/Richardson

3.0 star property

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Photo gallery for Hyatt Place Dallas/Garland/Richardson

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Interior
Front of property
Breakfast, lunch, dinner served; American cuisine
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
$98
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
5101 N President George Bush Hwy, Garland, TX, 75040
  • Place, Curtis Culwell Center
    ‪3 min walk‬
  • Place, Hawaiian Falls Garland
    ‪17 min walk‬
  • Place, Firewheel Golf Park
    ‪7 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(71 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(87 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible (Shower)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed

King Room-Accessible

  • Sleeps 4

Accessible Two Queen Beds/Tub (with Sofa Bed)

  • Sleeps 6

View all photos for 2 Queen Beds Room

Interior

2 Queen Beds Room

  • Sleeps 6

View all photos for King Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

King Room

  • Sleeps 4

Hf Queen Sfbd

  • Sleeps 6

King Room With Sofa Bed-High Floor

  • Sleeps 4

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About this property

Hyatt Place Dallas/Garland/Richardson

3-star Garland hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Dallas/Garland/Richardson offers 153 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Garland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Place Dallas/Garland/Richardson features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 12000 square feet (1080 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Hyatt Place Dallas/Garland/Richardson is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Gallery Cafe - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Cafe

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference center (12,000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Dallas/Garland/Richardson
Hyatt Place Dallas/Garland/Richardson Garland
Hyatt Place Dallas/Garland/Richardson Hotel
Hyatt Place Dallas/Garland/Richardson Hotel Garland
Hyatt Place Dallas Garland Hotel Garland
Hyatt Dallas Garland Garland
Hyatt Place Dallas/Garland/Richardson Hotel
Hyatt Place Dallas/Garland/Richardson Garland
Hyatt Place Dallas/Garland/Richardson Hotel Garland

Hyatt Place Dallas/Garland/Richardson Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 485 out of 1004 reviews
Rating 8 - Good. 248 out of 1004 reviews
Rating 6 - Okay. 115 out of 1004 reviews
Rating 4 - Poor. 88 out of 1004 reviews
Rating 2 - Terrible. 68 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ashlee

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. Stains on the sheets, remote and tv channel list. They came and changed the sheets right away. The staff was overall very nice but the room was just not clean.
Stayed 5 nights in Sep 2025

10/10 Excellent

Francisco, Renton

Stayed 2 nights in Sep 2025

4/10 Poor

Kristine

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The shower was never more than slightly warm the 5 nights we stayed. The gym didn’t have full sets of dumbbells and sometimes the water wasn’t stocked. The breakfast was good there. The hotel had quite a bit of wear and tear. It was fine for the price but would never stay again.
Stayed 5 nights in Sep 2025

6/10 Okay

Melanie

Traveled with family
Liked: Staff & service
A/C was putting out humidity- it was cool enough but the pillows and sheets felt wet. Older furnishings but clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again
Stayed 1 night in Sep 2025

4/10 Poor

Brandi

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel is in serious need of a remodel. The room gave me an ick feeling due to the yellowing curtains, outdated furniture and the room had a smell of feet and canned soup. The air worked but didn’t actually cool the room properly, and when it kicked on this is when I smelled CAN soup. I guess the previous person didn’t take his bag of trail mix and water that the hotel left as a welcome gift. The letter was written to him. The shower poured water on the floor due to the poor design which also made it difficult to enter the shower due the bathroom door opening in the way of the shower entrance. Those yellowing curtains were bad!
Stayed 1 night in Sep 2025

6/10 Okay

Oscar

Stayed 1 night in Sep 2025

10/10 Excellent

krystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

SUBIN

Stayed 1 night in Sep 2025

8/10 Good

Melissa, Fort Wayne

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Front desk staff were super! Breakfast and area clean and well stocked. Furnishings were shabby. Door frames rotted. Carpet dirty appearance. Room and bedding clean and comfortable. Whole place could use an upgrade. Could put some of that money to better use. Good for our purposes but don’t expect anything fancy from this Hyatt.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

SUBIN

Stayed 1 night in Sep 2025

10/10 Excellent

SUBIN

Stayed 1 night in Sep 2025

8/10 Good

Teresa

Stayed 2 nights in Sep 2025

10/10 Excellent

Hector

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Excellent
Stayed 2 nights in Jun 2025

8/10 Good

Amr

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very friendly staff Hotel needs to be updated Very clean
Stayed 2 nights in Sep 2025

10/10 Excellent

SHARI

Stayed 1 night in Aug 2025

8/10 Good

Allyson

Stayed 3 nights in Sep 2025

8/10 Good

MARCUS

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice property, very clean, friendly staff, however, the hot water in our room was not working. I called front desk and told them and they said they would send maintenance up to fix AND they offered to move us, but we we were only staying two nights and were on the go, so we elected to have maintenance repair. We returned very late that next morning of day 2 and it still wasn’t fixed. We endured it because we had to get up 5 hours later arriving back prior to check out at 6 this morning. Otherwise, room was nice and clean and I liked the layout. I would suggest that the TV remote control be updated. Ours was something from like the 90s. They offered a very good continental breakfast. I would stay here again, just need the hot water working.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kara

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Vince

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and decent breakfast. Gym needs improvement
Stayed 4 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashfaq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Hugo

Liked: Cleanliness, property conditions & facilities
Nice rooms. Clean hotel. Good prices.
Stayed 2 nights in Aug 2025