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Hyatt Place Dallas / The Colony

3.0 star property

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Photo gallery for Hyatt Place Dallas / The Colony

Fridge, coffee/tea maker
Reception
Front of property
Terrace/patio
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
$87
includes taxes & fees
Jan 18 - Jan 19

Explore the area

View in a map
5200 Memorial Drive, The Colony, TX, 75056
  • Place, The Colony Five Star Complex
    ‪3 min walk‬
  • Place, Hawaiian Falls The Colony
    ‪8 min walk‬
  • Place, Grandscape
    ‪8 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(83 reviews)
  • 321 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen & 1 Sofa Bed)

Desk, blackout drapes, iron/ironing board, free WiFi

Room (2 Queen & 1 Sofa Bed)

9.0 out of 10
Wonderful
(33 reviews)
  • 377 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

8.4 out of 10
Very good
(22 reviews)
  • 321 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, 2 Queen & 1 Sofa Bed)

Desk, blackout drapes, iron/ironing board, free WiFi

Room (High Floor, 2 Queen & 1 Sofa Bed)

8.6 out of 10
Excellent
(9 reviews)
  • 377 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

7.8 out of 10
Good
(7 reviews)
  • 369 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible (2 Queen & 1 Sofa Bed With Shower)

  • 366 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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4.5 out of 5, Wonderful, 814 reviews
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About this property

Hyatt Place Dallas / The Colony

3-star The Colony hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Dallas / The Colony offers 107 accommodations with coffee/tea makers and hair dryers. LED televisions are featured in guestrooms.

This The Colony hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place Dallas / The Colony features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 22691 square feet (2108 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Hyatt Place Dallas / The Colony is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Dallas / The Colony has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 22,691 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 45.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 45.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

A car is not required for transportation to and from this property

Property is also known as

Hyatt Place Dallas Colony Hotel
Hyatt Place Dallas Colony
Hyatt Place Dallas The Colony
Hyatt Place Dallas / The Colony Hotel
Hyatt Place Dallas / The Colony The Colony
Hyatt Place Dallas / The Colony Hotel The Colony

Hyatt Place Dallas / The Colony Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 612 out of 1005 reviews
Rating 8 - Good. 209 out of 1005 reviews
Rating 6 - Okay. 95 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shaura

Liked: Property conditions & facilities, room comfort
Had to wait at front desk for 10 minutes to check in. Also, would like for room to have a microwave. The complimentary breakfast was great! Overall, the stay was very enjoyable!
Stayed 2 nights in Oct 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
Was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Stayed 2 nights in Oct 2025

10/10 Excellent

Phillip

Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Stayed 1 night in Sep 2025

10/10 Excellent

Keith

Stayed 2 nights in Sep 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Beds are soft and comfortable. Staff is friendly and polite.
Stayed 5 nights in Sep 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in Sep 2025

8/10 Good

Andrea

Traveled with partner
Liked: Amenities, property conditions & facilities
No pets allowed
Stayed 2 nights in Sep 2025

8/10 Good

Shaunyale

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Haider

Stayed 1 night in Sep 2025

8/10 Good

belkis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Cheyenne

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
I paid a little more for a bigger room (2 queens and a pull out) but when i arrived the front desk lady told me there was only a king and a pullout available and that they were sold out. ok, no problem, i can make that work, although that option was a little cheaper and i paid for the more expensive option. I get my whole family in the room and to sleep but at midnight i hear someone repeatedly trying to get inside my room. the only reason they couldn't is because we had all the deadbolts locked. i get up and make it known that someone is in the room so they will go away but they continue to knock. I open it enough to peek out and its a man saying he's with the front desk and my room is assigned to someone else. I tell him that my three children are asleep and I'm not waking them up. He says he'll call, so five minutes later the room phone is ringing. He wants my name, I tell him, and it seems I have the same last name as the other guest and I was given their room (which was too small for my family of five). at this point nothing can be done because it's midnight. If anything, the hotel should just refund me a little money since they kept me up past midnight from their mistake and gave me a lesser room than i paid for. it was a really busy time for the hotel--they couldn't keep up with making coffee for all the guests the next morning, which is understandable. we travel a lot and I get it, but the front desk was kind of careless with assigning rooms.
Stayed 1 night in Sep 2025

8/10 Good

Michael

Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

LAURA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place when in The Colony

One of our go-to places when we are in the area. Tamara at the check-in desk is probably the best customer service agent I have ever interacted with. Give that woman a raise, she goes above and beyond.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel
Stayed 1 night in Aug 2025

2/10 Terrible

Skyler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel experience ever!

Checked into room, and noticed we were given a room with a big mold stain in the ceiling. Also the room smelled wet, and the floors/carpet WERE wet! They moved us to another room that was in the SAME condition! So moldy smelling that after about an hour we had to just leave because I started having breathing problems.
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay right next to top golf!
Stayed 1 night in Aug 2025

8/10 Good

Morgan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Swaroop, Lynchburg

Liked: Cleanliness, amenities
Ok
Stayed 1 night in Aug 2025