2/10 Terrible
Tammera
Business traveler
Aug 3, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Addison Suites July of 2024 as well. We were in Dallas for business. Last summer, beautiful breakfast, laundry facilities, and reliable internet. This summer was horrible. The internet was spotty, tv was out for a week, and the laundry facility was in disrepair and broke down in the first week of the stay. Breakfast was lacking. Scrambled eggs most days, waffles, oatmeal. The drinks were limited to water, milk, tea, of coffee. There was juice maybe one to two days a week with usually one choice and none of it was on ice or cold. If someone was at the desk and that was not all of the time, I was always told it would be fixed the next day or I did not even know that the laundry was not working. This was no longer a Hilton property and the people that purchased it were remodeling three of the buildings. There was really no point to having key cards to enter the building as most doors never fully closed. Rooms were cleaned maybe every four to five days. We certainly were not heard when we asked about an issue. This was for business and I would not recommend this to anyone or to the program that I was doing. They talk about their amenities but in truth most were in disrepair or nonexistent. Also, the blinds in the food area were nothing short of disgusting. They had not been cleaned ever. I would have given negative stars if I could. I do not recommend this for anyone.
Tammera
Stayed 26 nights in Jul 2025
