Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG

Free daily buffet breakfast
Property amenity
Room amenity
Lake view
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$95
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
4412 Bass Pro Dr, Garland, TX, 75043
  • Place, Lake Ray Hubbard
    ‪1 min walk‬
  • Place, Fair Park
    ‪17 min drive‬
  • Place, American Airlines Center
    ‪21 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪30 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Lake View

8.0 out of 10
Very good
(13 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

Room (Specialty)

  • Sleeps 1
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed, Accessible (Communications Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

7.6 out of 10
Good
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Mobility, Transfer Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG

Garland hotel steps from Lake Ray Hubbard
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG offers 98 accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG features a fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby.

Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Outdoor pool
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 0.53 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from June to October
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Garland E Lake Hubbard I30 Hotel
Holiday Inn Express Garland E Lake Hubbard I30 Hotel
Holiday Inn Express E Lake Hubbard I30 Hotel
Holiday Inn Express Garland E Lake Hubbard I30
Holiday Inn Express E Lake Hubbard I30
Hotel Holiday Inn Express & Suites Garland E - Lake Hubbard I30
Holiday Inn Express Suites Garland E Lake Hubbard I30
Express Garland E Hubbard I30
Holiday Inn Express Suites Garland E Lake Hubbard I30
Holiday Inn Express Suites Garland E Lake Hubbard I30 by IHG

Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 526 out of 1004 reviews
Rating 8 - Good. 192 out of 1004 reviews
Rating 6 - Okay. 129 out of 1004 reviews
Rating 4 - Poor. 71 out of 1004 reviews
Rating 2 - Terrible. 86 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

blas

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Carpet and area wasn’t clean!
Stayed 1 night in Oct 2025

8/10 Good

Ronnie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was dirty, like fixtures gone with open electric wires hanging. I stayed there five years ago. It was a very nice property. I will never stay there again.
Stayed 1 night in Sep 2025

4/10 Poor

Jamie

Disliked: Staff & service
Got to hotel at 10:30pm to check in, no one was at the desk, sign said they had stepped away (totally understandable as it was late). 45 minutes go by and finally a guy comes up (apparently coming in for his shift and was 10 min late he said.) by this time there are numerous gathered to check in and some with babies and small kids! First Gentleman said sir I feel like everyone needs an apology for the excessive wait. There are families with young children and we have all waited a very long time. (Mind you this man was not being rude or even raising his voice!) the employee looked at this man and said I don’t have to apologize to anyone and if your going to take that tone with me then I refuse to check you in and you can leave the premises! The man had already been checked in and was having to get a new room because his room had never been cleaned after the previous guest left! After he told the employee this he was told he would have to wait until everyone else had been checked in!!! I told the employee to get that man taken care of first before I was checked in. So go to my room and there is a hole in the bathroom wall and the next am there are ants in my drink that I had on the table!! The regular upkeep on this hotel has definitely been neglected! I will not stay at this hotel again simply because of how that man handled the situation! Having to wait close to an hour to check in is beyond ridiculous!
Hole in bathroom
Ants in my coffee cup
Ants going up the wall
Stayed 1 night in Sep 2025

10/10 Excellent

Luis R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly clerk. Easy entery. Comfortable room. Nice stay.
Stayed 1 night in Sep 2025

8/10 Good

Mary

Traveled with family
Liked: Amenities
xx
Stayed 1 night in Sep 2025

10/10 Excellent

derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place always my stop when I’m in town
Stayed 2 nights in Sep 2025

6/10 Okay

Heather

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
The property and surrounding area are great. The only problem is the room smells like an old cellar. Not sure if the smell was from the air conditioner or the carpet but it was overwhelming in two different rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

Mary R

Traveled with family
Liked: Property conditions & facilities
Beautiful lake view. Easy check in. Nice room. it it is very dark - needs much more lighting!
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice place
Stayed 1 night in Sep 2025

4/10 Poor

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property needs a renovation. Little things here and there were in need of repair and the entire 3rd floor was musty and smelled like mold.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcie

Stayed 3 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Bradlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Guadalupe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GRE
Stayed 2 nights in Sep 2025

10/10 Excellent

Tierra

Stayed 1 night in Aug 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Amandeep

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor experience.. first room they was not even clean … interior is old and falling apart .. found a roach in a room .. got bit by ants throughout my stay .. they acknowledged the problem but refused to refund so that I could book another hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge A.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Walter

Stayed 5 nights in Aug 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Aug 2025

10/10 Excellent

Mark, paris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great location and super clean.
Stayed 1 night in Jun 2025

2/10 Terrible

Erick

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My whole family got s Terribly sick after staying in the room. Also my daughter was in the tub and a bunch of disgusting water with debris backed up into the tub. Told the fromt desk she said "oh sorry, ill call maintinance when you leave" horrible stay. Will not be back.
Stayed 1 night in Aug 2025

6/10 Okay

Jose

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not what we were expecting

Lamps in room were broken, stains on couch. There was hair in the bed and bathroom wasn’t properly cleaned. Headboard on bed was damaged and so was wall. Chairs in breakfast area were damaged.
Stayed 2 nights in Aug 2025

4/10 Poor

Gloria

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Bili

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I sent a message I could not make it and am being charged $145 for nothing.
Stayed 2 nights in Aug 2025