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Holiday Inn Express Dallas Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Dallas Downtown by IHG

Exterior
Exterior
Land view from property
Room, 2 Double Beds, Accessible (Comm, Mobil, Roll-In Shower) | Premium bedding, pillowtop beds, desk, blackout drapes
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
302 S Houston Street, Dallas, TX, 75202
  • Kay Bailey Hutchison Convention Center
    ‪7 min walk‬
  • Dallas World Aquarium
    ‪8 min walk‬
  • American Airlines Center
    ‪2 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillowtop beds, desk, blackout drapes

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Comm, Mobil, Roll-In Shower)

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 Queen Bed, Accessible (Comm, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Comm, Mobil, Roll-In Shower)

Room amenity

Room, 2 Double Beds, Accessible (Comm, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

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Exterior

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About this property

Holiday Inn Express Dallas Downtown by IHG

Hotel in Downtown Dallas
A 24-hour fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available once per stay.
Holiday Inn Express Dallas Downtown by IHG offers 127 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 200 square feet (19 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff.

Holiday Inn Express Dallas Downtown by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 200 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1925
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

A car is not required for transportation to and from this property

Property is also known as

Hotel Lawrence
Hotel Lawrence Dallas
Lawrence Dallas
Lawrence Hotel
Quinta Inn Dallas Downtown
Quinta Wyndham Dallas Downtown Hotel
Quinta Wyndham Dallas Downtown
Hotel La Quinta by Wyndham Dallas Downtown Dallas
Dallas La Quinta by Wyndham Dallas Downtown Hotel
Hotel La Quinta by Wyndham Dallas Downtown
La Quinta by Wyndham Dallas Downtown Dallas
La Quinta Inn Suites Dallas Downtown
Quinta Wyndham Hotel
Quinta Wyndham
Hotel Lawrence
La Quinta Suites Dallas
La Quinta Inn & Suites by Wyndham Dallas Downtown Hotel
La Quinta Inn & Suites by Wyndham Dallas Downtown Dallas
La Quinta Inn & Suites by Wyndham Dallas Downtown Hotel Dallas
Hotel Lawrence
La Quinta Inn Suites Dallas Downtown
La Quinta by Wyndham Dallas Downtown

Holiday Inn Express Dallas Downtown by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 472 out of 1215 reviews
Rating 8 - Good. 290 out of 1215 reviews
Rating 6 - Okay. 183 out of 1215 reviews
Rating 4 - Poor. 116 out of 1215 reviews
Rating 2 - Terrible. 154 out of 1215 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Morgan

Business traveler
Liked: Cleanliness, staff & service, room comfort

Hire a painter.

Hotel was fine. Smaller rooms but utilized well. They need some help with paint though.
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not great

The hotel was rundown and did not look like the photos. There is a horrible chemical smell throught the building like they are covering up smoke and we got a headache from it. The staff was fine when they were around, but the challenge was finding someone even at the front desk.
Stayed 3 nights in Feb 2025

8/10 Good

Tonconia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Kiara

Stayed 1 night in Dec 2024

2/10 Terrible

William Todd

Disliked: Cleanliness, staff & service, property conditions & facilities
There were homeless people outside, and no where to park. Parking lot they referred us to was a block away which was a huge inconvenience and felt unsafe. We left back home and lost out on our money rather than stay there
Stayed 1 night in Feb 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

George B.

Stayed 1 night in Jan 2025

10/10 Excellent

Jeanine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the easiest fast check in experience Ive ever had at any hotel. And ya girl stays at a lot of hotels. The staff was wonderful! They laughed and joked with us, and were friendly and sweet. I would stay there again and again. Def changed my pov on this chain.
Stayed 1 night in Feb 2025

8/10 Good

Aimee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was updated and visually appealing. Our standard king room barely had any room to walk around the bed, very tight space, but okay for just two of us for one night. Shower was good but narrow. Bed was comfortable. Room was clean. No major issues. Parking wasn’t far but it was confusing to find at first. The parking lot cost $20 for up to 24 hours, and was about a 2.5 block walk from the hotel. Finding dining nearby was tricky only because parking was not available at most restaurants and we were not familiar with the area. When we arrived, check in was slow, we were third in line. The front desk associate was being fairly rude to an international guest, and we felt bad for the guest. Breakfast had a pretty long window and there was a good selection of hot and cold items - oatmeal, pancakes, bacon, eggs, omelettes, yogurt, pastries, cereal etc. Generous checkout time of 11am. Our only big complaint would be construction starting directly across from our room around 5am, waking us up earlier than we planned.
Stayed 1 night in Feb 2025

10/10 Excellent

Wan-I

Stayed 2 nights in Feb 2025

4/10 Poor

Bradley

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room had a very strong “air freshener” smell. There was no hot water in the room. There were no bananas at breakfast.
Stayed 1 night in Feb 2025

8/10 Good

Kelli

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building but well maintained. The air freshener scent was a bit overpowering in the lobby, elevators and hallways. Loved the location. Eggs were gross, but everything for breakfast was fine.
Stayed 4 nights in Jan 2025

8/10 Good

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Stayed 2 nights in Jan 2025

8/10 Good

Stella

Liked: Staff & service
It's fine
Stayed 2 nights in Jan 2025

2/10 Terrible

Vincent

Traveled with family
Disliked: Staff & service, property conditions & facilities
Front desk agent was unfamiliar with credit card capture. This caused them to cancel my stay while I was sleeping, give my room to another guest who attempted to enter my room late night and scare my family. Ultimately I was charged twice. Find a better option.
Stayed 2 nights in Jan 2025

8/10 Good

Brenda, AUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

William

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First room smelled of urine, they did change our room immediately after asking. no valet service to lot that costs $20 a day 3 blocks away, bathroom door broken and would lock close, it was a sliding door. High over use of chemical cleaners and odor removal scents in elevator and hallways. Non smoking hotel but traces of cigarette smoke throughout the hotel
Stayed 2 nights in Jan 2025

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service
Room needed more lighting. Not thrilled with new thermostat settings. No hot water in shower Sunday morning. Room was too narrow.
Stayed 2 nights in Jan 2025

6/10 Okay

Dorian

Stayed 2 nights in Nov 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay!
Stayed 2 nights in Jan 2025

4/10 Poor

Samuel

Stayed 1 night in Jan 2025

10/10 Excellent

Iriana

Liked: Cleanliness, staff & service, property conditions & facilities
Es un sitio conveniente para hacer trámites en la corte
Stayed 1 night in Jan 2025