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Extended Stay America Suites Dallas Greenville Avenue

2.5 star property

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Photo gallery for Extended Stay America Suites Dallas Greenville Avenue

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Full-size fridge, microwave, stovetop, coffee/tea maker
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Parking included
  • Laundry
  • Air conditioning
$76
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
12270 Greenville Ave, Dallas, TX, 75243
  • Place, Medical City Hospital
    ‪3 min drive‬
  • Place, Galleria Dallas
    ‪5 min drive‬
  • Place, NorthPark Center
    ‪6 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Dallas Greenville Avenue

Hotel in Lake Highlands
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Dallas Greenville Avenue offers 116 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Complimentary self parking is available on site.

Extended Stay America Suites Dallas Greenville Avenue is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

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Reviews

Extended Stay America Suites Dallas Greenville Avenue Reviews

6.0

6.2/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 221 out of 721 reviews
Rating 8 - Good. 81 out of 721 reviews
Rating 6 - Okay. 94 out of 721 reviews
Rating 4 - Poor. 85 out of 721 reviews
Rating 2 - Terrible. 240 out of 721 reviews

Reviews

8/10 Good

Shana

Business traveler
Liked: Cleanliness, staff & service, room comfort

Extended Stay Ameirca

The key machine was damaged by a previous customer. Unfortunately, no keys could be given out, but the front desk was able to unlock the door for me. The room was very clean, cool, convient location and friendly front desk.
Stayed 2 nights in Jul 2025

2/10 Terrible

Trina

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Stay awayyyyy

We couldn’t get keys because their machine was broke and was not advised of this ahead of time. My room needed a serious upgrade, smelled like mold in the bathroom . The saving grace was when I checked in Ms. Tammy was so sweet
Stayed 2 nights in Jul 2025

4/10 Poor

Amy

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Chelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Room

When I went to check in they had rented my room out and did not have another room to give me.
Stayed 2 nights in Jul 2025

10/10 Excellent

Keianna

Stayed 2 nights in Jun 2025

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jun 2025

8/10 Good

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Doris

Stayed 2 nights in Jun 2025

10/10 Excellent

Lucarus

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

6/10 Okay

Quiryat

Stayed 3 nights in Mar 2025

10/10 Excellent

Randy

Stayed 3 nights in May 2025

10/10 Excellent

Kinzy

Stayed 1 night in May 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place to stay.
Stayed 4 nights in May 2025

2/10 Terrible

Kranti

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was not supportive and said had to leave the property in one hour. There were coal roaches in the room, none of the charging points were working. The bathroom had bad patches and I am sure there would be bed bugs too.
Stayed 4 nights in May 2025

2/10 Terrible

Drewressa

Stayed 2 nights in May 2025

2/10 Terrible

Santiago

Stayed 2 nights in May 2025

4/10 Poor

Claudia

Stayed 1 night in May 2025

2/10 Terrible

Anita

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hallways and rooms smelled of smoke. There were bugs in the room and no bath towels. Sketchy people were hanging around the parking lot, we did not feel safe. This is the worst hotel I’ve booked through Expedia. I am shocked and disappointed that Expedia would offer such a horrible place. We left a day early and did not get a refund but we would rather lose money than stay another day here!
Stayed 2 nights in May 2025

4/10 Poor

John

Liked: Cleanliness
Disliked: Staff & service

Inattentive

The staff were nice. I went up front after checking in to get a TV remote. The one i was given did not work. The gentleman said that he would find on specific for the LG tv and personally bring it. 5 hours later i went to check on the remote and he informed me he had just given it to someone else that came up to get one. Once again I had to wait while one was hunted down. Again it was not brought to us like promised. Two hours later i went back to front desk and they finally gave me one
Stayed 1 night in May 2025

2/10 Terrible

Sabrina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lots of homeless and the 2nd floor smelt terribl in the hall way. Microwave also didn't work
Stayed 2 nights in May 2025

2/10 Terrible

Ashy

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. Rooms were disgusting, terrible customer service
Stayed 5 nights in Apr 2025

4/10 Poor

Hoye

Stayed 1 night in Apr 2025

6/10 Okay

Gerardo

Liked: Room comfort
Only coffee and out meal for breakfast and the room was a bit run down
Stayed 1 night in Apr 2025

10/10 Excellent

Emeka

Stayed 1 night in Mar 2025

4/10 Poor

Natasia

Stayed 1 night in Apr 2025