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Embassy Suites by Hilton Dallas Park Central Area

3.5 star property

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Photo gallery for Embassy Suites by Hilton Dallas Park Central Area

Bar (on property)
Business center
Lobby
Lobby
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Bar
  • 24/7 front desk
  • Laundry
  • Pool
$114
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
13131 N Central Expy, Dallas, TX, 75243
  • Place, Medical City Hospital
    ‪2 min drive‬
  • Place, Galleria Dallas
    ‪4 min drive‬
  • Place, University of Texas at Dallas
    ‪8 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Suite, 2 Double Beds, Non Smoking

50-inch TV with cable channels

Premium Suite, 2 Double Beds, Non Smoking

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(38 reviews)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

50-inch TV with cable channels

King, Premium Suite, 1 King Bed, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for One King Bed, Non-Smoking, Roll In Shower

1 bedroom, premium bedding, in-room safe, laptop workspace

One King Bed, Non-Smoking, Roll In Shower

8.4 out of 10
Very good
(6 reviews)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

50-inch TV with cable channels

Suite, Accessible, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

50-inch TV with cable channels

Suite, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Two Doubles

1 bedroom, premium bedding, in-room safe, laptop workspace

Executive Two Doubles

9.0 out of 10
Wonderful
(2 reviews)
  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, premium bedding, in-room safe, laptop workspace

One King Bed, Non-Smoking, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two Doubles Suite

50-inch TV with cable channels

Two Doubles Suite

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, Accessible, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Dallas Park Central Area

3.5-star hotel in Far North Dallas
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Embassy Suites by Hilton Dallas Park Central Area offers 279 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Premium cable television is provided. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Embassy Suites by Hilton Dallas Park Central Area features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10713 square feet (995 square meters) include conference space. This Dallas hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Embassy Suites by Hilton Dallas Park Central Area has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Riparian Grille - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Riparian Grille

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,713 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay, plus a one-time cleaning fee of USD 250.00 and a deposit of USD 125.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 125.00 per stay
  • Pet fee: USD 125 per accommodation, per stay plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Dallas Park Central Area
Embassy Suites by Hilton Dallas Park Central Area Hotel
Embassy Suites by Hilton Dallas Park Central Area Dallas
Embassy Suites by Hilton Dallas Park Central Area Hotel Dallas

Embassy Suites by Hilton Dallas Park Central Area Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 378 out of 1014 reviews
Rating 8 - Good. 180 out of 1014 reviews
Rating 6 - Okay. 149 out of 1014 reviews
Rating 4 - Poor. 120 out of 1014 reviews
Rating 2 - Terrible. 187 out of 1014 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Elnora

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot in Texas.

It was hot and uncomfortable. When we called downstairs no one answered. We had to go down stairs to inquire about our room AC. Apparently, it was broken, so we spent the night sweating. When we came back to our room, it had not been cleaned. When we inquired, we were told it was too late to clean. We explained that our son spilled crackers on the carpet. At some point they just left us the vacuum cleaner in our rooms to clean it ourselves. Yes, I have a bad taste about this experience. I have stayed in Embassy Suites all over the country and this has been the absolute worst experience.
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
This was my first time here, I was here on Business trip. I was never informed about the air conditioning not working! The room was extremely hot! The fan was only thing working and it was useless it was making it hard to even breathe, the smell coming out was like compressor fumes! They never even offered to give me a window fan nor apologize for the inconvenience. I asked to change my room but was told I couldn’t! I will not come back again. Worst experience I have ever had!
Stayed 2 nights in Jun 2025

10/10 Excellent

Horace

Stayed 1 night in Jun 2025

2/10 Terrible

Lawrence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

My stay was literally the worst experience i ever had in a hotel. No air no room service and no compassion i truly doubt this review is even cared about
Stayed 2 nights in Jun 2025

6/10 Okay

william

Stayed 2 nights in Jun 2025

8/10 Good

Shanna

Liked: Cleanliness
Disliked: Property conditions & facilities
Great customer service
Stayed 1 night in Jun 2025

2/10 Terrible

James

Business traveler
Disliked: Amenities, property conditions & facilities
7 fire alarms going off throughout the night. No air conditioning. In Dallas. In summer. Unsafe, sketchy parking garage. No sleep. Completely chaotic place. Avoid like the plague. I have asked for a complete refund. Do not stay here.
Stayed 2 nights in Jun 2025

2/10 Terrible

Debby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

RIPOFF STAY AT EMBASSY SUITES

Staff unhelpful-parking area very underlit. A/C wouldnt cool..who wants to move @11 p.m.?? Deferred maintenance-torn carpet, elevator dirty & doorframe chewed up!! B'fast tables marred..napkin stuck to top!
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting and Disappointing

This was HORRIBLE! First, when the lobby was as hot as a sauna, due to the air conditioner being down. Then, when I asked where to park, I was told in the back or in the garage. I asked if there was a door to the back parking lot, and the man working the front desk said, yes, but it doesn't really work." I parked in the garage. When I got to my room, the thermostat was set on 60, but the room was at least 80. The front desk man said there was nothing he could do. As for the "manager's reception," the bartender was extremely rude and kicked people from sitting at the bar if they weren't "paying customers." When I pulled my bed sheets back to get in bed, there were crusty stains on the sheets. Again, front desk did nothing. Finally, the fire alarms went off 6 times throughout the night between 11:40pm and 3:35am. When all were gathered in the lobby, the night manager said it was false and caused by a faulty sensor. No emergency vehicles showed up and nothing was done to stop it. One lady said this was the 3rd night in a row this had happened. I have never been so disappointed nor disgusted by a hotel in my life. Embassy Suites needs to be better or shut this place down!
Stayed 1 night in Jun 2025

4/10 Poor

Tony, navarre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A car in the underground parking garage had its entire widow smashed out. Theres a token security truck sitting outside the front entrance but there was no sign of a security officer on the premises during my entire time there. And the fire alarm went off about 8 times while I was there but there was no fire. Property has gotten old and it needs to be upgraded. Breafast buffet was delicious but that was about it. Rooms AC system is outdated, feels more like a swamp cooler than a new central AC system. Thanks!
Stayed 2 nights in Jun 2025

2/10 Terrible

Brandon

Disliked: Room comfort

Won’t stay again.

A/C in the room was subpar. Put thermostat to 60 at 9:30pm and came back at 5am the room was still at 82 degrees. The entire hotel was very hot and humid in the lobby. As well as the elevators. Was woken up at 6am to fire alarms going off not once but twice in an hour and a half. Alarms were going off for 20 mins each time in the rooms and entire hotel. Got not sleep.
Stayed 1 night in Jun 2025

2/10 Terrible

Jamayal

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The lobby and central areas of the hotel were extremely hot, there were no available hand or face towels, the telephone in the room was broken so we couldn’t call the lobby, the pullout bed on the couch was extremely dirty. There were mosquitos in the lobby and we even heard the desk clerks complaining about them. Also, while visiting other family members rooms someone (unknown person) attempted to come in the room and scared our daughter. This was at night and not during housekeeping hours. There was an incident with the pipes or fire alarm and the alarm went off twice. Once in the evening around 8pm for about 30 seconds and then again at 6:30am for 1 hour. With the phone being broken we couldn’t confirm the emergency and then were informed there was no emergency and no need to evacuate, however we were informed later that there was a legitimate emergency and we should have evacuated. In one of the towels we did receive there was a broken earring stuck to it and scratched my fiancée when he used it. The rooms had little or no air conditioning and with the heat in tx warming the hotel this was uncomfortable and the hotel was providing fans (as needed and if available) to the rooms that requested it. But you needed to go to the lobby to speak to someone.
Stayed 3 nights in Jun 2025

2/10 Terrible

Brandon

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No AC

The hotel air conditioning did not work and i am still pending a refund
Stayed 3 nights in Jun 2025

6/10 Okay

karyna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Bitter sweet

The place was very nice, staff was nice. But room was hot and even though there was a thermostat in the room and we moved it, the temperature stayed the same. Must be controlled by the hotel. We were awaken at 6am by the fire alarm and staff was not very helpful in this situation. All guest exiting rooms and no one told us it was a false alarm and to go back to sleep. Our next room neighbor got their car broken into, window busted, so not very safe either.
Stayed 1 night in Jun 2025

2/10 Terrible

Normalyn

Stayed 2 nights in Jun 2025

2/10 Terrible

Emmalei

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately, my experience at this hotel has been disappointing. We’re staying in Room 526 and the air conditioning doesn’t work. We reported it, and while maintenance did come by, they didn’t fix the issue or offer any helpful solution. We were not moved to another room, and the staff didn’t seem concerned about our comfort. We had to spend extra money out of pocket to buy a fan from Walmart just to get some air circulating. On top of that, the overall service has been slow and unresponsive. I expected much better and would not recommend staying here based on this experience. To make matters worse, the room has roaches. I’ve never seen one in my life until I stayed in this infested facility. It was honestly disgusting. For the price we paid, I expected at least a clean and comfortable environment. I would absolutely not recommend this hotel to anyone.
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good ambience
Stayed 1 night in Jun 2025

2/10 Terrible

Victoria

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
It was terrible considering the amount I paid and the level of service and quality I have come to expect from Hilton hotels. The air conditioning did not work at all. The rooms were hot and the lobby was hotter. The pool was very murky, so couldn’t enjoy a swim. And to top it off the guy at the counter, I think his name was Raul, was very rude and unapologetic. He had no empathy whatsoever and basically acted annoyed that I was even trying to talk to him. Save your money and time. Go to the next hotel !!
Stayed 2 nights in Jun 2025

4/10 Poor

Dennis

Disliked: Room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Suzanne

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort

**

Air conditioner is rooms and all over the hotel were not working, and it was 90+ degrees in Dallas. They offered us a box fan. It was miserable. The fire alarm went off both mornings at 6am and the last night it also went off at 2:45. A few cars that were in the parking garage were also broken into Saturday night. Not a pleasant stay. The hotel needs an overhaul. I will say that the bartender was wonderful and very personable!
Stayed 2 nights in Jun 2025

2/10 Terrible

Brad

Disliked: Cleanliness, amenities, property conditions & facilities
Our two night stay at Embassy Suites was a disaster. Night one: waited two hours for room to get cool & finally told the AC was out on that floor. Moved to a different floor & was a little cooler. Night 2: room was unbearably hot. AC out in whole hotel. Given a box fan for a large suite. The second morning, the fire alarm started shrieking at 6am for over 2 hours. At breakfast , there was mold on the muffins and two of the plates were dirty. There was only one person at the desk the first night and most of the night, there were no less than 8 people in line to get checked in. Check in wait time was approximately 30 minutes. This place is not good and not worth the money they charge.
Stayed 2 nights in Jun 2025

2/10 Terrible

Phillip

Stayed 1 night in Jun 2025

2/10 Terrible

Miguel

Traveled with family
Disliked: Amenities
There was no AC and alarm going off for a 2 hour straight. Asked what going on and answered. Have no clue.
Stayed 1 night in Jun 2025

8/10 Good

BILLY, Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Grant

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 1 night in Jun 2025