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Get an overview of this hotel
3.5-star hotel in Downtown Dallas

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Outdoor pool
24-hour business center

Location

Located in Downtown Dallas, this hotel is within a 5-minute walk of Bank of America Plaza and Dallas World Aquarium. Sixth Floor Museum and Kay Bailey Hutchison Convention Center are also within 10 minutes. Akard Station and West End Station are within a 5-minute walk.

Hotel Features

A restaurant, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, a free area shuttle, and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.

Room Amenities

All 291 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Other amenities available to guests include room service, free bottled water, and hair dryers.

Languages Spoken

  • English

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Crowne Plaza Hotel Dallas Downtown

1015 Elm St, Dallas, TX 75202

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 15 per person (approximately)
  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 40 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 2 AM

Minimum check-in age is: 21

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Way of Clean (IHG) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Way of Clean (IHG) guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Property does not follow sanitization practices of any association

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines Way of Clean (IHG)

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Individually-wrapped food options are not available

Number of children who can stay free - 3

Gap period enforced between guest stays 48 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 40 per stay
  • 2 per room (up to 50 lbs)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Parking height restrictions apply.

Hotel Names

  • Crowne Plaza Dallas Downtown
  • Crowne Plaza Hotel Dallas Downtown
  • Crowne Plaza Dallas Dallas
  • Crowne Plaza Hotel Dallas Downtown Hotel
  • Crowne Plaza Hotel Dallas Downtown Dallas
  • Crowne Plaza Hotel Dallas Downtown Hotel Dallas

Hotel Amenities

Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Crowne Plaza Hotel Dallas Downtown features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and limo/town car service. Event facilities measuring 27444 square feet (2550 square meters) include a conference center. This business-friendly hotel also offers a terrace, gift shops/newsstands, and concierge services. An area shuttle within 3.00 mi and a shopping center shuttle are complimentary for guests. Onsite parking is available (surcharge).

Crowne Plaza Hotel Dallas Downtown is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Free shopping center shuttle
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Conference space
  • Porter/bellhop
  • Express check-out
  • Meeting rooms
  • Restaurant
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Outdoor pool
  • Valet parking (surcharge)
  • Limo or Town Car service available
  • Computer station
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 2550
  • Free area shuttle
  • Number of meeting rooms - 22
  • Terrace
  • Luggage storage
  • Long-term parking (surcharge)
  • Offsite parking reservations required
  • ATM/banking
  • Breakfast available (surcharge)
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 27444
  • Gift shops or newsstand
  • Conference center
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 291
  • Television in common areas
  • Number of floors - 19
  • Number of buildings/towers - 1
  • Wedding services
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Room Amenities

Crowne Plaza Hotel Dallas Downtown offers 291 accommodations with safes and complimentary bottled water. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • Premium TV channels
  • Refrigerator
  • Grab bar - near toilet
  • Free WiFi
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Shower/tub combination
  • Phone
  • Turndown service
  • Free bottled water
  • Desk
  • Private bathroom
  • In-room climate control (air conditioning)
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Raised toilet seat
  • Wheelchair accessible
  • Television
  • Low-height counters/sink
  • Cable TV service

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge) , Offsite parking reservations required

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

THRIVE Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

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