A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Housekeeping is available on request.
Comfort Suites Lewisville offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Select Comfort beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.
This Lewisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.
Comfort Suites Lewisville is a smoke-free property.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Coffee and tea in common areas
Things to do
Gym
Family friendly
In-room microwave
In-room sofa bed
Laundry facilities
Mini-fridge
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Vending machine
Guest services
Housekeeping (on request)
Business services
24-hour business center
Meeting room
Outdoors
Outdoor furniture
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Assistive listening devices
Elevator
Handrails in stairways
Pool hoist on site
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
1 building
3 floors
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Double sofa bed
Pillow menu
Premium bedding
Select Comfort mattress
Bathroom
Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shower/bathtub combination
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Microwave
Mini-fridge
Restaurant dining guides
More
Air conditioning
Desk
Free local calls
Heating
Iron/ironing board
Phone
Separate sitting area
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: USD 100 per accommodation, per stay
We have included all charges provided to us by the property.
This property requires a credit or debit card authorization of USD 50 per stay, or USD 300 per stay in cash. Deposits are payable at check-in.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Comfort Suites Vista Ridge Mall
Comfort Suites Vista Ridge Mall Hotel
Comfort Suites Vista Ridge Mall Hotel Lewisville
Comfort Suites Vista Ridge Mall Lewisville
Comfort Suites Lewisville
Lewisville Comfort Suites Vista Ridge Mall Hotel Lewisville
Comfort Suites Lewisville Hotel
Comfort Suites Lewisville Hotel
Comfort Suites Lewisville Lewisville
Comfort Suites Lewisville Hotel Lewisville
Comfort Suites Lewisville Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is our 2nd stay here. First stay a few weeks ago was alright. Staff is friendly. This stay wasnt great. The first room we were given had clothes on the bed so it was occupied. The 2nd room the door didn’t actually lock when we left. You could just push the door open. The 3rd room had a wet spot on bedsheets when i pulled the comforter back. The front desk gave us new sheets which was definitely appreciated but i asked for a prorated credit and was told that could not be done. The side glass door entrance is broken and hanging off the hinges. The pool was closed both times. The breakfast is the same eggs and sausages every day. The pan of sausages was in the microwave this morning so i put it in the serving tray. Theres not much variety. Plain bagel, plain bread, nasty sausage. We will not stay here again.
I stayed at this hotel recently and it was absolutely dreadful. From the moment I walked in, I could tell that the place was maybe the wrong choice. I was misled by the pictures online. The elevator was rusty and seemed like it was barely functioning, which was the first red flag. The paint was chipped on the room doors and hallway walls.
Once I got to the room, the issues only got worse. The furniture was old and clearly hadn't been updated or well-maintained since the hotel opened. The bathroom had visible mold from the sink to the tub, which is both disgusting and unacceptable. On top of that, there was a bad, lingering smell in the room that I couldn’t get rid of no matter what I did. I sprayed the room down and tried to turn the air on and it only got worse. Not sure if the filters been changed at all.
To make matters worse, the sheets and pillowcases were dirty, and it was clear they hadn't been properly cleaned. I felt uncomfortable and unsafe during my entire stay, and I couldn’t wait to check out.
Overall, it was a terrible experience, and I feel like my money was completely wasted. I would not recommend this hotel to anyone, and I’ll definitely never stay here again. I am so upset I wasted money on this hotel. I could not convince myself to stay at this property causing me to leave earlier than expected.
There were cockroaches coming out of the bathroom. The two smoke alarms were not set up. Big safety hazard! The bed sheets were dirty along with dark, red stains on the sofa bed.
The doors on the exterior of the property didn’t lock to get into the building so anyone could come in from the side doors. The entire building including our room had a bad smell. There was no smoke detectors in our room but the wires for it were exposed. It may have “looked” clean but it didn’t feel clean at all. Everything was very dated.
Car broke down and I have to stay overnight, convenient location. hotel looks good from outside, good parking spaces, quite. Inside small entrance duty floor, pool out of service. Room good, comfortable beds, shower duty, clog bathtub. Breakfast uncook porklinks, very basic.
Traveled with family and small children, Traveled with family
Feb 21, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
There was roaches in the bath tub. Asked for extra bedding and didn’t get any. The key stopped working every time I used it. Pool was out of order. Need better upgrades
The beds were very comfortable. Overall stay was very good. Could use a little more detail in cleaning elevator and bathroom sinks. The hotel was very quiet and had a wonderful night of sleep.
Clunky sounding elevator, door dragged on tile floor, top lock was broken off, toilet seat wasn’t clean, rip at end of sheet, curtains had rips, sun-blocking curtain wasn’t installed but rather was leaning against the wall (hazard for our toddler!), a/c was wasn’t working properly all night, breakfast was included but nobody was refilling items or keeping it clean, stains all over dining room carpet, none of the tables were cleaned off after use, and finally, they required a $50 deposit which I’m afraid they’re going to keep because of the tears that were already present in our room. There were no bugs visible but it’s definitely past its prime and hasn’t had good upkeep. Overpriced for what you get. $140 was too much for this place.
The rain came into the room and all the carpets in the room got wet and I couldn't sleep. But after that, they only said that there was no room and did nothing, so I checked out in the early morning
And they didn't send me deposit money i was claimed and received