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Cumbres Mayores Vacation Packages

Clean and spacious rooms, staff very friendly and supportive, great location and wonderful views. Bar area could be modernized and hours extended

Service was great. They were very response and addressed our concerns. But the property is more 3 stars than 4. We had two small beds together in one room. My wife’s bed was slipping from the end so 20-30 pct was unusable and mattress should be replaced. Bathroom also had duct tape on the ceiling and the shower is barely 2 feet wide. I couldn’t shower without hitting my hand somewhere. Location is great but I wouldn’t stay here again. Would look for an actual 4 star hotel.

The hotel is perfectly located, beautiful ample room, clean and friendly staff.

Staff were wonderful across the board.

This property is really beautiful and a good centralized location. Staff is very kind and attentive.

Vila Luz is a great family hotel. We stayed in the upper section which has an extremely heated pool. A bit warm when the temperature is over 30celsius, great when the temperature dropped to 20celcius. The bigger, lower pool is less heated and great when it's very hot. Everything was clean, and the breakfast buffet was good, and well stocked, if a little repetitive. The staff are very friendly and helfpul. The only issue we had was arriving after midnight, reception was closed. The staff had helpfully sent a message through Expedia explaining how to get my key for my room. But, due to the holiday being a package deal with Ryan Air, at no point was I informed it was an Expedia holiday in disguise and never got the message. Not the hotel's fault.

Staff were exceptional. Hotel was super. Excellent location

Everything was fantastic! Room & bathroom were spacious, the water pressure was great, the bed was comfortable, the room was spotless, the breakfast had plenty of options, and the location was ideal for exploring. The staff was friendly and helpful, I would definitely stay again.