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The Explorean Cozumel - All Inclusive

4.0 star property

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Outdoor pool, open 8:00 AM to 8:00 PM, free cabanas, pool umbrellas
Lobby
Premium bedding, down comforters, pillowtop beds, minibar
Private beach, free beach cabanas, sun loungers, beach umbrellas
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pet friendly

Explore the area

Map
Carretera a Chankanaab km 7.5, Zona Hotelera Sur, Cozumel, QROO, 77600
  • Chankanaab Beach Adventure Park
    ‪2 min drive‬
  • Chankanaab National Park
    ‪2 min drive‬
  • Paradise Beach
    ‪9 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Casita)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Non Smoking (Casita)

8.0 out of 10
Very good
(8 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

View from room

Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

8.8 out of 10
Excellent
(3 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Casita)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, Non Smoking (Casita)

7.8 out of 10
Good
(6 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Casita Stand Alone)

Room, 1 King Bed, Non Smoking (Casita Stand Alone) | Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Non Smoking (Casita Stand Alone)

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 3
  • 1 King Bed

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2 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas, pool umbrellas

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  • Pool
  • Breakfast included
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4.2 out of 5, Very Good, (1004)
$454 nightly
The price was $904
The price is $454 total
includes taxes & fees
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About this property

The Explorean Cozumel - All Inclusive

4-star Cozumel property steps from Arrecifes de Cozumel National Park
At The Explorean Cozumel - All Inclusive, hit the private sand beach, dine onsite at Lool Kan, or enjoy a drink at one of the property's 2 beach bars. Change of towels is available on request.
The Explorean Cozumel - All Inclusive offers 56 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature down comforters and premium bedding. This Cozumel property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
A private beach and complimentary bicycles are featured at the property. An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Na' Ha' has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

The Explorean Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Explorean Cozumel - All Inclusive like an outdoor pool and complimentary bicycles.

A complimentary breakfast is offered each morning. The property offers a restaurant. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars, a poolside bar, and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This Mediterranean property also offers a hot tub, a garden, and a terrace. Complimentary uncovered self parking is available on site, along with a car charging station.

The Explorean Cozumel - All Inclusive is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and noon.
Lool Kan - This poolside restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Snorkeling excursions

Land activities

Bicycling

Lessons/classes/games

Bartending
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • 2 beach bars
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lool Kan

Things to do

  • Books
  • Ecotours
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Outdoor pool
  • Yoga classes

Family friendly

  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 77 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.16 per accommodation, per night
  • Sanitation services: USD 04.09 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20.00 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 20.00 (up to 18 years old)
  • Pet fee: USD 77 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Explorean Cozumel
Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive All-inclusive property
Explorean All Inclusive All-inclusive property
The Explorean Cozumel - All Inclusive Cozumel
Explorean All Inclusive Hotel
Explorean Cozumel All Inclusive
Hotel The Explorean Cozumel - All Inclusive Cozumel
Cozumel The Explorean Cozumel - All Inclusive Hotel
The Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive Hotel
Explorean All Inclusive
Hotel The Explorean Cozumel - All Inclusive
The Explorean Cozumel - All Inclusive Cozumel
The Explorean Cozumel - All Inclusive All-inclusive property

The Explorean Cozumel - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 381 out of 602 reviews
Rating 8 - Good. 136 out of 602 reviews
Rating 6 - Okay. 48 out of 602 reviews
Rating 4 - Poor. 27 out of 602 reviews
Rating 2 - Terrible. 10 out of 602 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ana Lya Nunez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The service is impeccable, and the food is delicious. We had different tour activities daily, and the guides were excellent!
Stayed 5 nights in Mar 2025

10/10 Excellent

Britanny

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Food and drinks were good. Definitely one of the better resorts I’ve been too! Will go again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Vasi

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nature, activities, dining options
Stayed 4 nights in Mar 2025

10/10 Excellent

Michelle

Stayed 4 nights in Mar 2025

10/10 Excellent

SUSAN M

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
My sister and i stayed at The Explorean. It was the other reviews that drew us in. Such an incredible surprise. It is a wonderful small quiet resort, but if you want some action you only have to walk a short distance the the Fiesta Americana, which you have full use of, for some fabuous shows at night. This resort offters excursions along with your stay and they were fabulous! Our main guide was Edgar. He and his co-works on each excursion took very very good care of us and made sure we ok enjoying ourselves and if you had a request or suggestion it was immediately considered. The Explorean has one restuarant with a full menu to chose from and everything we had was perfect, even the banana soup! Our waiter gave a bit to try and we were completely surprised at how good it was! I can not say enough about how GREAT. all the employees are. And our guide Edgar and his crews - fabulous ! We have already booked for next year!!!!! Thank you so much for make my dreams come true Explorean !
Stayed 7 nights in Mar 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the jungle surroundings and wildlife. However musty smelling room, bar service lacking around pool and wait times for meals a little long.
Stayed 14 nights in Mar 2025

10/10 Excellent

robert, lenexa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great and the rooms spacious! Love the excursions being included in the price.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeremiah Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff!
Stayed 9 nights in Feb 2025

10/10 Excellent

Jasmeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time at the Explorean. The pool was wonderful and the beach club was superb. I was able to find a free cabana pretty much every time I wanted one! The snorkeling right on the property was fantastic! In fact, it was even better than a few of the spots I visited on an independent tour (not with the Explorean) so bring your snorkel and some water shoes! The room itself was clean and comfortable. It was a little damp, but I think that has more to do with the climate and building materials than it does on the hotel itself. There was a slight issue with the shower area flooding one night in my room. I called the front desk on the way to dinner and explained the situation. When I got back from dinner, there were several people in the room working on the issue! It didn't flood again after that. They were incredibly efficient! Everyone was incredibly lovely and I would absolutely visit again!
Stayed 5 nights in Feb 2025

10/10 Excellent

Traci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If in a king room. Really not a lot of seating when you have luggage. It would be nice to have stools over looking ledge, back of bed. Or maybe just a luggage rack in the room.
Stayed 7 nights in Feb 2025

8/10 Good

Michael, Fort Edward

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 7 nights in Feb 2025

10/10 Excellent

William

Stayed 6 nights in Feb 2025

10/10 Excellent

Serge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience at the Explorean! We were drawn to the resort because of the good reviews and because the excursions were included. We weren't sure what to expect with the excursions (they could been so-so since they were included) and we were very surprised. The excursions were wonderful. Guides Edgar and Jaciel were particularly excellent! So friendly and helpful! The food at both the Explorean and the adjacent Fiesta Americana was fantastic. We loved the jungle environment of the Explorean, and the snorkelling right in front of the Fiesta Americana was amazing!
Stayed 7 nights in Feb 2025

10/10 Excellent

Eric

Stayed 6 nights in Feb 2025

10/10 Excellent

Michael, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing all around. Would come again!
Stayed 7 nights in Feb 2025

10/10 Excellent

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Great food. Great activities.
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Stayed 7 nights in Jan 2025

10/10 Excellent

Maria Viera

Liked: Staff & service, property conditions & facilities
Great staff. Adorable todos
Stayed 3 nights in Feb 2025

10/10 Excellent

Francis Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities àre very nice, but what makes the Explorian so special is their excceptional staff.
Stayed 7 nights in Feb 2025

10/10 Excellent

Michael, Yankton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars across the board. We will be back.
Stayed 4 nights in Feb 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet and peaceful boutique style property. The included excursions were so fun, the guides were friendly, enthusiastic, took very good care of the guests. About 20 steps from bigger hotel with access to more amenities, restaurants, beach. Very convenient to have options of the two very different hotels. Very happy we stayed at the Explorean, look forward to returning.
Stayed 7 nights in Jan 2025

8/10 Good

Maria Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

ashley, sylvan lake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The excursions that were available daily were amazing, and the staff was awsome! Highly recomend this place.
Stayed 9 nights in Jan 2025

10/10 Excellent

James Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled to the Explorean for 2 weeks January 16-30 2024. We had a wonderful experience. Facilities: 5*. Excellent restaurant available all day. Pool wonderful and warm. Lovely walking paths to listen to birds. Bar includes all top-shelf spirits. Little sweets display had some amazing desserts. Rooms: 4*. Clean and comfortable. Need more storage though. Quiet. Lots of hot water. Wish they had screen doors on porch. Staff: 5* plus another 100*. They really make this place. Julio, Jaciel, Armando and Nestor leading activities are gems of humans! We will return because of them. Gabriel and Fermin at restaurant were very attentive servers. Activities: 5*. Although we prefer water activities, all were well-organized and, of course, included. What's not to love? Location: 5*. Super close to airport. Tucked in behind Fiesta Americana (you get all their facilities, which are amazing). About a 5 minute walk to beautiful waterfront with prime snorkeling right there. Cevecheria, grill, and breakfast and lunch buffet are there as well and food was wonderful. Staff serve drinks to you wherever you sit. Lots of Bali beds and loungers. Resort is for those who love nature, small resorts, and who have good mobility (some up and down areas). Safe and chill. Amazing value for price. Highly recommend! There aren't enough characters here for me to rave about the Explorean. Can't wait to return soon!
Stayed 14 nights in Jan 2025