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Casa Mexicana Cozumel

4.0 star property

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Photo gallery for Casa Mexicana Cozumel

Terrace/patio
Deluxe Room, Balcony, Ocean View | Beach/ocean view
Outdoor pool, sun loungers
Meeting facility
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Ave Rafael E Melgar 457, Cozumel, QROO, 77600
  • Punta Langosta Pier
    ‪3 min walk‬
  • Cozumel Maritime Terminal
    ‪6 min walk‬
  • Dolphinaris
    ‪14 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪4 min drive‬

Room options

View all photos for Habitacion Deluxe vistas a la ciudad o terraza

Habitacion Deluxe vistas a la ciudad o terraza | 1 bedroom, premium bedding, in-room safe, desk

Habitacion Deluxe vistas a la ciudad o terraza

8.8 out of 10
Excellent
(71 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Balcony, Ocean View

Deluxe Room, Balcony, Ocean View | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, Balcony, Ocean View

9.4 out of 10
Exceptional
(35 reviews)
  • 269 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About this property

Casa Mexicana Cozumel

4-star hotel in Colonia Centro
An outdoor pool, a bar/lounge, and a poolside bar are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Casa Mexicana Cozumel offers 88 accommodations with laptop-compatible safes and hair dryers. Rooms open to balconies. Beds feature premium bedding. 32-inch plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

This Cozumel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Casa Mexicana Cozumel provides an outdoor pool and complimentary bicycles. The hotel offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and a meeting room. This family-friendly hotel also offers a library, a terrace, and tour/ticket assistance.

Casa Mexicana Cozumel is a smoke-free property.

A complimentary English breakfast is served each morning between 7 AM and 11:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free English breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Free bicycle rentals
  • Library
  • Outdoor pool
  • Personal motorized watercraft

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Casa Mexicana
Casa Mexicana Cozumel
Casa Mexicana Hotel
Casa Mexicana Cozumel Hotel
Cozumel Casa
Cozumel Casa Mexicana
Mexicana Casa
Casa Mexicana Cozumel Hotel Cozumel
Casa Mexicana Hotel Cozumel
Casa Mexicana Cozumel Hotel
Casa Mexicana Cozumel Cozumel
Casa Mexicana Cozumel Hotel Cozumel

Casa Mexicana Cozumel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 749 out of 1007 reviews
Rating 8 - Good. 180 out of 1007 reviews
Rating 6 - Okay. 47 out of 1007 reviews
Rating 4 - Poor. 16 out of 1007 reviews
Rating 2 - Terrible. 15 out of 1007 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

SCOTT

Traveled with group
Liked: Staff & service
Property is nice needs a good deep cleaning and furniture upgrade
Stayed 7 nights in Mar 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were very pleasant. When we arrived we had a few issues with the room but it was repaired quickly. The breakfast was very good. The location was excellent, walking distance to alot of shops and restaurants. The view from the lobby level was great and the pool was fun, a little warm but clean and convenient. We had a lovely time. Thank-you to the team at the hotel. PS. A little heads up when the beaches are closed because of the wind or the weather would be a nice touch. We wasted time taking a taxi out to the South end of the island only to find out the beach was closed.
Stayed 7 nights in Mar 2025

10/10 Excellent

John, Lometa

Stayed 3 nights in Apr 2025

10/10 Excellent

Juan, APO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Casa Mexicana! It is the second time we've stayed there. The staff is truly amazing and one of the main reasons we went back and will continue to do so. They keep it very clean, and the breakfast is wonderful! We love that it is in a good location (able to walk to various things) and a lovely view of the cruise ships docking. The only thing I wish they had was washer and dryers (although they do provide a laundry service), you just have to pay for it, but it's an off-site service that picks up your laundry one day and brings it back the next. Also, wish there was designated parking (if you chose to rent a car) ...we had to park on the street for a couple nights and that can get difficult at times. Other than that, it's a wonderful place! Always felt safe. Thank you to their phenomenal staff for making our vacation amazing!
Stayed 8 nights in Mar 2025

10/10 Excellent

Sheri L

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, walkable, comfortable
Stayed 7 nights in Mar 2025

10/10 Excellent

Robert

Traveled with family
Liked: Amenities
I have stayed here multiple times. Casa Mexicana has great breakfast, location, rooms and service.
Stayed 7 nights in Mar 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a pleasure at Casa Mexicana

Always a GREAT stay at Casa Mexicana, Maria ALWAYS remembers me whether its been a year away or a few months away, always very clean, happy, friendly workers ALWAYS
Stayed 2 nights in Feb 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a solid stay at Casa Mexicana.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark G, Sammamish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient central city location, easy walk to many restaurants, ferries, and shopping. The rate for this property was affordable and we used the savings for restaurants, snorkeling excursions, around the island, axe throwing lessons;-), and a day trip to Chichen Itza... The pool is small, warm, clean, and shaded. The breakfast and staff made us feel at home. Bravo.
Stayed 9 nights in Mar 2025

10/10 Excellent

Josh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. The room was clean, beds were comfortable, the pool was great and the views were fantastic. It is located in the heart of Cozumel and the breakfast was amazing. Would recommend to friends and family.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas, San Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Great room.
Stayed 10 nights in Mar 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Casa Mexicana are first class.
Stayed 7 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to ferry and taxis. In downtown, close to restaurants.
Stayed 3 nights in Mar 2025

4/10 Poor

Talea

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were great and so was the location. Walking distance to lots of shops, restaurants and the ferry..less than 5 mins. The nearest beach is 20 mins away via taxi ($18). Breakfast was okay..nothing too exciting or brag worthy. This hotel is in need of a renovation. It’s dates from the 80’s. The shower was one hard stream of water. The decor was old. The room is in the lobby. I wouldn’t stay here again and wouldn’t recommend it either.
Stayed 3 nights in Mar 2025

8/10 Good

Rhonda

Stayed 1 night in Mar 2025

10/10 Excellent

Jozsef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice.

Love Casa Mex. Unfortunately, the breakfast buffet is not what it used to be, still good but, very sad. My first time not staying in an ocean view room. The courtyard can get a little noisy in the morning and evening. I did have a little view of the cruise ships. I was comfy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is tremendous. I wish we had more time as it was a gem. The breakfast is fantastic and I highly recommend that option.
Stayed 1 night in Mar 2025

10/10 Excellent

Audra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing. Friendly and helpful. Very clean hotel. Breakfast which is included was fantastic. If you are a pool person the pool will be disappointing. I recommend a beach club. Room had everything you need. Amazing value. Would definitely recommend
Stayed 7 nights in Mar 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jo Ann

Liked: Cleanliness, staff & service, room comfort

Perfectly comfortable & clean!

Always clean comfortable and love the breakfast
Stayed 9 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 21 nights in Feb 2025

10/10 Excellent

Michelle S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great staff and location.

The hotel is very clean and well maintained. We were there for 6 nights and really enjoyed our stay. All the staff is great. Gustavo is very helpful. We would stay there again.
Stayed 5 nights in Mar 2025