4/10 Poor
Cherie Lynn
Traveled with family
Aug 25, 2025
Liked: Property conditions & facilities
Disliked: Staff & service
My 16 & 18 year old refused to eat until they were starving. The buffet was horrific! Very limited choices. The grill was typically good. The Oriental Restaurant was off the hook - Delicious! Only allowed to dine there once. We ate at the Italiano Restaurant, which was just as bad as the buffet but less choices. Food is a huge part of the vacation; therefore, very disappointing. We ended up spending a lot of money taking the taxi into town to eat at a real restaurant.
The beach was phenomenal - beautiful. Although, not allowed on the beach after dark due to crocodiles. Pool area was nice & people hosting games were fun & nice. People at the dive shop were awesome. Spent 3 days scuba diving in paradise. The shows were fine - nothing exciting. The mariachi band on the beach was wonderful. ATM didn’t work - so bring enough cash for tips. Upon arrival, they gave us a wheelchair accessible room where there was no divider between the toilet and the shower. I asked to change rooms - she argued with me that all the rooms were the same and that they didn’t have any other rooms. I had to wait for the manager & she finally switched our rooms. No concern with the simple room but the fridge didn’t work. Although, they kept it stocked with drinks. If the food had been decent, I would have given the place 4 stars. I stayed at the Occidental Resort (Allegro sister resort) next door 2 years ago and the food was good - many more choices. Allegro has work to do on the food.
Cherie Lynn
Stayed 7 nights in Aug 2025
