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Very clean and garden view amazing and friendly staff

Our anniversary celebration at Kanan Tulum was absolutely magical! The staff went way beyond to make it special, with lovely surprises in our beautifully designed room and an unforgettable dinner at the treetop Nest, surrounded by breathtaking views. The food was excellent, and the team was incredibly kind, attentive, and accommodating, taking the time to understand our preferences and personalize our dining experience. The unique treetop nests for relaxing and dining make this hotel truly one of a kind. Exceptional hospitality, beautiful surroundings, and wonderful memories. Thank you, Kanan, for making our stay so memorable!

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Staff was amazing. Shout out to Felipe, Esai and Matilda. But ALL the staff were super, friendly and so helpful and accommodating. We were able to upgrade our room and loved the oceanfront sound and views. Our room kept so clean, sheets, towels and bar items changed daily.

Absolutely love this resort we have stayed here eight times and it never disappoints.

Great time with family. We had two kids (8+10). Very active staff. Kept us and kids entertained the whole time. Food was excellent and all of the services above standard.

Rooms were clean and nice size. Beds were very very firm! The view from balcony was amazing. There were multiple restaurants onsite but don’t waste your time! The buffet was by far the best food! The steakhouse as disgusting! Overcooked and severely overpriced Staff are very friendly and accommodating, all in all a nice resort Beach was amazing !! Beautiful and clean