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Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG

4.0 star property

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Photo gallery for Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG

Interior detail
Outdoor pool, free cabanas, pool umbrellas
Cocktail bar
Restaurant
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$114
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
19333 David Memorial Drive, Shenandoah, TX, 77381
  • Place, Memorial Hermann
    ‪3 min walk‬
  • Place, Main Event Entertainment
    ‪5 min walk‬
  • Place, Woodlands Mall
    ‪18 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Accessible, Non Smoking (Refrigerator)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Refrigerator)

9.4 out of 10
Exceptional
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

9.0 out of 10
Wonderful
(85 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Lobby
Hyatt House The Woodlands / Shenandoah
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, 1,010 reviews
Hyatt House The Woodlands / Shenandoah

About this property

Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG

4-star Shenandoah hotel walkable to Main Event Entertainment
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG offers 152 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 7770 square feet (722 square meters) include conference space. This business-friendly hotel also offers a garden, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM.
Johnny's - Onsite restaurant.
The Blue Bar - Onsite cocktail bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Johnny's
  • The Blue Bar

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 7 meeting rooms
  • 7,770 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (70 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Shenandoah-The Woodlands Hotel
Holiday Inn Shenandoah-The Woodlands
Holiday Inn Hotel Shenandoah-The Woodlands
Holiday Inn Hotel Woodlands
Holiday Inn Shenandoah-The Woodlands
Holiday Inn Woodlands
Hotel Holiday Inn Hotel & Suites Shenandoah-The Woodlands
Holiday Inn Hotel & Suites Shenandoah-The Woodlands Shenandoah
Holiday Inn Hotel Suites Shenandoah The Woodlands
Holiday Inn Shenandoah The Woodlands
Shenandoah The Woodlands
Crowne Plaza Shenandoah
Crowne Plaza Shenandoah by IHG
Crowne Plaza Shenandoah an IHG Hotel
Holiday Inn Hotel Suites Shenandoah The Woodlands
Crowne Plaza Shenandoah - The Woodlands Area by IHG Hotel
Crowne Plaza Shenandoah - The Woodlands Area by IHG Shenandoah

Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 706 out of 1001 reviews
Rating 8 - Good. 164 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So the problem wasn't with the hotel but with hotels.com the room that I thought I was booking off of pictures wasn't the room so I went into panic mood because there wouldn't be enough places for my family to sleep lucky for me the hotel helped with that. The other thing that we had issues with was a couple doors down was a couple that were screaming at each other alot and made my kids very nervous and uncomfrotable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The woman at the front desk, I think her name was Jennifer. She was awesome ! I got to town early and went to the hotel to see when I could check in and she said, " go to lunch and come back around one o'clock." I went back right around one and she checked me in early. The room was very nice, great location, the restaurant had a great deal going on the appetizers. Everything was clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Sep 2025

10/10 Excellent

Rogelio

Stayed 2 nights in Jun 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Staff was super friendly and the hotel was clean and beautiful. Great breakfast!
Stayed 2 nights in Oct 2025

8/10 Good

Dylan

Stayed 1 night in Sep 2025

10/10 Excellent

Rolando

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

10/10 Excellent

Lawana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Gabriela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service!

My husband and I have recently started traveling to the Woodlands for business purposes. We stayed the first two times at a different hotel having an pleasant experience. My husband liked the pictures online of this hotel and suggested trying it out. I reluctantly agreed. This was a great idea. The hotel looks tastefully updated. The rooms are comfortable, clean, and the bedding is really comfortable. The hot tub that the staff warms up for you really elevated the experience. But what really stands out is the excellent service we are provided with. Jennifer at the front desk has gone above and beyond to take great care of us the two times we have stayed there. We truly appreciate her and look forward to continuing to stay at this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Brian A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place, and great staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Zondranika Cloud

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here and we’ll definitely be back! Wonderful service, staff, location, and cleanliness! Our bed was so comfortable it was hard to get out of it! Definitely recommend!
Stayed 3 nights in Sep 2025

10/10 Excellent

chadwick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Marc

Stayed 2 nights in Sep 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Good hotel, but shower could have been better.

Great service and decent facilities and restaurant (at least, the complementary breakfast was pretty good). The towel rack in my bathroom was broken and almost falling off the wall. I was out in a handicapped room because that’s all that was left. The shower head was like a garden hose sprayer set on “jet” mode and there was a puddle extending about 1.5 ft from the tub after my shower. Overall, everything was great except the shower (and the broken towel rack). Typical collapsing/flat hotel pillows - pretty standard expectation, so I’m not docking any points for that.
Stayed 1 night in Sep 2025

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

angel

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Beth

Stayed 1 night in Aug 2025

10/10 Excellent

Bahadir

Stayed 1 night in Aug 2025