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Coldwater Vacation Packages

The apartment was clean and enough space to accommodate everyone. It was difficult to get in touch with the property especially on the weekends. We requested additional covers which we never received. There were only two rolls of toliet tissue in each bathroom and I was there for 4 nights/5 days. The beds could be more comfortable but overall it was a great stay.

Good location but not well maintained at all.

Great location, tight parking unless you park in the back. I was unaware of a $200 hold that was due at check in, I’m not sure if it’s stated or not. I would definitely rent here again! I loved the apartment, perfect size, clean, up to date appliances, comfortable bed! Will definitely be back soon!

goid location

We screwed up and failed to book Sunday night, but hadn't noticed and left our stuff in the room. The Hotel had an opportunityto be amazing. However, they assumed we were trying to get over on them and treated us as such. The front desk lady called us at 3pm, and told us we were being charged for the night but we could get a better price through Expedia. We were at a museum 15 minutes away, and we told her we had planned on staying anyway. But it felt confrontational, and it sat poorly with us. We talked to the other desk person, and were told to contact the manager the next day. We made that phone call on Monday, and received a half-hearted apology and an explanation that this is a common occurrence in Memphis. While this isn't a horrible situation, it still could've been a great example of customer service. It's a shame it wasn't.