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Chontachaka Ecological Reserve Vacation Packages

From the moment I arrived, I had a bad impression of this place. As usual I presented my passport during check in, however the employee tried to get me to go to my room without returning my passport. This has happened to me often enough that I always treat it with a degree of suspicion. For someone that is doing this so many times a day, they should clearly know better and I should not have to tell them how to do their job. Upon entering my room, I immediately noticed that it was very noisy, with almost constant car honking. I then mentioned this to the front desk and their response was to lie to me and tell me that noise is not a problem and that it would stop. This could not have been further from the truth, there was constant loud noise all through the night and I got woken up around 4am from car honking by a bunch of tourist vans that seem to use this as their dispatch spot on a daily basis. Why anyone needs to honk at all during this hour is completely beyond me. Besides this, the jacuzzi in the room was not working and the shower was without a curtain, making water splash all over the bathroom. As there was no ventilation fan, the bathroom also reeked of mold. I would not recommend this hotel for any reason, I left a night early and went to another hotel.

No pool no heater , location is ok ,don’t let money in your room stealing

We were supposed to have a 3 bedroom but something had happened and rhey accommodated us different which is ok. However, the room we stayed at smelled like something had died. We opened up the windows and that helped some but I have no idea what that smell was.

The room was very clean and the beds were very comfortable. The floor however hadn’t been cleaned in a while. Check in was a bit slow but check out was quick and the bellhop was very helpful getting our luggage out to the car. Complimentary breakfast was good and the lobby always had hot tea and coffee available.

Amazing hotel!! Great staff