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Chillaton Vacation Packages

I love this Hotel, Its a beautiful building, so steeped in history, it should be a wonderful stay, but I am getting more and more disappointed every time I stay.

Incredible 18th Manor with vineyard and park. A wonderful surprise

Don't let the photos of the exterior fool you, the hotel has been refurbished and the interior is superb. The whole experience was excellent, couldn't really fault the hotel, staff, location, room...all excellent - we will be back !

We were greeted with a handshake which is always a good start. Our hosts, Neil and Rosemarie were welcoming and eager to make sure our stay was a good one. Our room was spacious as was the bathroom and shower. We were pleased with the coffee machine and the fridge on the landing for the cold milk. The small touches are what makes this hotel a special one. The bar downstairs proved popular to watch the world cup and we appreciated the hospitality during the evening. Breakfast was cooked to order and taken on the deck. The swimming pool was excellent. Car parking is easy and plentiful. One small point is that we would have appreciated a fan in our room which was very hot. Given the extremely high temperatures we are all experiencing it might be something to consider for the future. Otherwise everything was absolutely fine and of a very high standard.

Reception, activities desk and Charlie (archery) were the highlights. The falconry was also brilliant. Food highly mediocre and service in their restaurants - namely the Brasserie and the Oak Room - was quite bad. I wouldn’t have paid the service charge but they brought the bill out and had me sign before we got our food. Order wasn’t correct, took a while to correct, they gave us the wrong bill (someone else’s), etc. There was no service. No one check on us, made sure our order was correct and so on. It’s probably hard to get good staff. I would stay here again only because of the location and the outdoor activities - castle is lovely and our room was very nice and spacious, and had a bath and a shower.