City Express by Marriott Chetumal features an outdoor pool and a fitness center. Wired and wireless Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. A complimentary area shuttle within 10 km is available for guests. This business-friendly hotel also offers tour/ticket assistance, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.
City Express by Marriott Chetumal is a smoke-free property.
City Express by Marriott Chetumal offers 109 air-conditioned accommodations with safes. Flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Free self parking
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
A complimentary buffet breakfast is served on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Children under 12 years old are not allowed in the fitness facility without adult supervision.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
Check-in time ends at midnight
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out time is 1 PM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Grey water recycling system
Annual carbon offsets
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Property follows sanitization practices of CovidClean (Safehotels - global expert)
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Debit cards not accepted
Property follows sanitization practices of Safe Travels (WTTC - Global)
Staffed front desk
Carbon monoxide detector
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Gap period enforced between guest stays - 48 hours
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.