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Caribe Princess Chetumal

3.0 star property

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Photo gallery for Caribe Princess Chetumal

City Room | City view
Front of property
Coffee service
Reception
Reception

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
Av. Álvaro Obregón #168, Con Plutarco Elías Calles, Chetumal, QROO, 77000
  • Chetumal Ferry Terminal
    ‪9 min walk‬
  • Museum of Maya Culture
    ‪11 min walk‬
  • Palacio Municipal De Othon P. Blanco
    ‪14 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪10 min drive‬

Room options

View all photos for Family Room

Family Room | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Family Room

  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Superior Room

Superior Room | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Superior Room

  • Sleeps 5
  • 1 Double Bed and 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for City Room

City Room | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

City Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Caribe Princess Chetumal

3-star Chetumal hotel with free self parking
Along with a 24-hour business center, this hotel has coffee/tea in a common area and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a TV in a common area are onsite.
Caribe Princess Chetumal offers 29 air-conditioned accommodations with blackout drapes/curtains. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. This Chetumal hotel also offers coffee/tea in a common area, a television in a common area, and an elevator. Onsite covered self parking is complimentary.

Caribe Princess Chetumal has designated areas for smoking.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Low-height bed
  • Low-height desk
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Caribe Princess Chetumal Hotel
Caribe Princess Chetumal Chetumal
Caribe Princess Chetumal Hotel Chetumal

Caribe Princess Chetumal Reviews

Reviews

6.4
Rating 10 - Excellent. 5 out of 12 reviews
Rating 8 - Good. 0 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 2 out of 12 reviews
Rating 2 - Terrible. 3 out of 12 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Isaias

Traveled with family
Disliked: Property conditions & facilities
The bathroom needed a upgrade and the AC in the room was position badly
Stayed 1 night in Mar 2022

2/10 Terrible

Andre

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner not working properly and dirty Toilet not flushing Tiles broken outside of room Bed sheets dirty No WIFI access in tbe room
Stayed 1 night in Mar 2022

4/10 Poor

Isaak

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2022

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Yanet

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No es nada a lo que muestran en las fotos habitaciones deplorables y mal tratadas , piso sucio y muebles viejos
Stayed 3 nights in Dec 2022

10/10 Excellent

Vicente manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

2/10 Terrible

Hugo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

QUE ME REGRESEN MI DINERO, HOTEL APESTA A CAÑO

La habitación con olor a caño fue horrible estar en esa habitación y no hubo manera de que nos cambien, les pedí le pusieran algo y nuestra sorpresa fue que al regresar NO HICIERON LA LIMPIEZA del cuarto, bajé a recepción y el chico que me atendió me dijo que no había nadie que lo pueda limpiar y mucho menos un gerente que pueda atender mi queja, eran las 8 de la noche nos metimos a bañar y a las 9 volvimos a salir y al regresar imaginé que por "servicios" iban a subir a limpiar el cuarto y a nadie le interesó, a la salida le comentamos nuevamente a la recepcionista y dijo "ok lo reporto ya que no hay ningún gerente que le pueda atender, es domingo". NO QUIERO MÁS BIEN EXIGO LA DEVOLUCÍON DE MI DINERO, cuarto apesta a mialda y aún así no lo limpiaron en las 2 noches que estuvimos hospedados
Stayed 2 nights in Apr 2022

2/10 Terrible

Edgar

Stayed 1 night in Apr 2022

10/10 Excellent

Graciela Humberta

Stayed 1 night in Mar 2022

6/10 Okay

NOHELIA, Pachuca

Traveled with family
Liked: Staff & service
El hotel está mucho muy descuidado!! El chico de la recepción muy atento y servicial; sin embargo no se daba a vasto para tantas quejas. El lavabo del baño se tapo desde las primeras 2 horas que llegamos...
Stayed 1 night in Dec 2021

10/10 Excellent

Miguel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su personal muy atento
Stayed 2 nights in Dec 2021