Beginning of main content

Junior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Capital Plaza Hotel features an outdoor pool and a fitness center. Event facilities measuring 0 square feet (0 square meters) include a conference center. This business-friendly hotel also offers a terrace, a garden, and room service (during limited hours). Onsite self parking is complimentary.

Capital Plaza Hotel is a smoke-free property.

  • Conference space size (meters) - 0
  • Number of meeting rooms - 4
  • Terrace
  • Luggage storage
  • Secured bicycle storage
  • Number of outdoor pools - 1
  • Bicycle parking available
  • Elevator
  • Fitness facilities
  • ATM/banking
  • Number of restaurants - 1
  • Conference space size (feet) - 0
  • Conference center
  • 24-hour front desk
  • Reception hall
  • Conference space
  • Total number of rooms - 85
  • Free self parking
  • Number of floors - 4
  • Free WiFi
  • Smoke-free property
  • Garden
  • Outdoor seasonal pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi

Room Amenities

Capital Plaza Hotel offers 85 air-conditioned accommodations with safes and complimentary bottled water. 27-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Chetumal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Free bottled water
  • Shower/tub combination
  • Cable TV service
  • Free WiFi
  • LCD TV
  • Towels provided
  • Number of bathrooms - 1
  • Housekeeping on request
  • Change of bed sheets (on request)
  • Bed sheets not available

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Nah Balam - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Payment types

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 20

Check-out

Check-out time is 1 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

The seasonal pool will be open from January to December.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Hotel Names

  • Capital Plaza Chetumal
  • Capital Plaza Hotel Chetumal
  • Capital Plaza Hotel Hotel
  • Capital Plaza Hotel Chetumal
  • Capital Plaza Hotel Hotel Chetumal

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?