Hotel du Vin & Bistro Cheltenham

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that guest safety measures are currently in place. Cashless payment methods are available for all transactions and contactless room service is available.

One child stays free

Service animals are allowed

Service animals are exempt from fees/restrictions

Credit card pre-authorization

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Pets allowed in specific rooms only

Staff does not wear personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Food service not has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Staffed front desk

Children stay free - maximum age 12

Guests are not provided with hand sanitizer

Social distancing measures are not in place

Contactless check-in is not available

Smoke detector

Children stay free

Individually-wrapped food options are not available

Debit cards

Online penalty collection

No gap period between guest stays

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

This property advises that guest safety measures are currently in place.

Cashless payment methods are available for all transactions and contactless room service is available.

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.