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DoubleTree by Hilton Cheltenham-Cotswolds

4.0 star property

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Photo gallery for DoubleTree by Hilton Cheltenham-Cotswolds

Swimmers can enjoy a rectangular pool surrounded by a non-slip floor and enclosed by walls.
Experience the timeless elegance of our grand lobby, featuring classic columns, a checkered floor, and a plush bench.
Enjoy a formal dining experience with champagne, fine china, and candlelight.
Relax in style with comfortable wicker seating and shade from large umbrellas, surrounded by lush greenery and a classic building design.
Stately hotel with a classic design, surrounded by well-maintained lawns and a small pond.

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Hot Tub

Explore the area

Map
Cirencester Road, Charlton Kings, Cheltenham, England, GL53 8EA
  • The Promenade
    ‪4 min drive‬
  • Cheltenham Town Hall
    ‪5 min drive‬
  • Cheltenham Racecourse
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Manor House Suite)

Suite, 1 King Bed, Non Smoking (Manor House Suite) | Hypo-allergenic bedding, in-room safe, iron/ironing board

Suite, 1 King Bed, Non Smoking (Manor House Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking (Cosy)

Room, 1 Double Bed, Non Smoking (Cosy) | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 Double Bed, Non Smoking (Cosy)

9.2 out of 10
Wonderful
(13 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 2 Twin Beds, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Twin Bed, Non Smoking

Room, 1 Twin Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 Twin Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 280 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, iron/ironing board

Family Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, iron/ironing board

Family Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Queen Room With View

  • Sleeps 2
  • 1 Queen Bed

Queen Room

  • Sleeps 2
  • 1 Queen Bed

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family King Room

Bathroom amenities | Combined shower/tub, free toiletries, hair dryer, towels

Family King Room

  • Sleeps 2
  • 1 King Bed

Deluxe King Room With View

  • Sleeps 2
  • 1 King Bed

Accessible King Room

  • Sleeps 2
  • 1 King Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Queen Room

Hypo-allergenic bedding, in-room safe, iron/ironing board

Family Queen Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

DoubleTree by Hilton Cheltenham-Cotswolds

4-star Cheltenham hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
DoubleTree by Hilton Cheltenham-Cotswolds offers 148 air-conditioned accommodations with laptop-compatible safes and safes. This Cheltenham hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Cribs/infant beds (complimentary) are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, DoubleTree by Hilton Cheltenham-Cotswolds provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 2874 square feet (267 square meters) include conference space. This Cheltenham hotel also offers a terrace, a garden, and a picnic area. Parking is available onsite for a surcharge.

DoubleTree by Hilton Cheltenham-Cotswolds has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Lakeside Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.
Lilleybrook Bar - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12.95 to 19.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lakeside Restaurant
  • Lilleybrook Bar

Things to do

  • 18-hole adjacent golf course
  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,874 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1848
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night, plus a deposit of GBP 15.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per night
  • Breakage deposit: GBP 200.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 to 19.95 per person
  • Secured self parking fee: GBP 5 per night
  • Pet deposit: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 14492104

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Cheltenham Hotel
Hotel Cheltenham Park
Doubletree Hilton Cheltenham
DoubleTree By Hilton Cheltenham Charlton Kings
Cheltenham Park Hotel Charlton Kings
Doubletree by Hilton Cheltenham
DoubleTree by Hilton Cheltenham-Cotswolds Hotel
DoubleTree by Hilton Cheltenham-Cotswolds Cheltenham
DoubleTree by Hilton Cheltenham-Cotswolds Hotel Cheltenham

DoubleTree by Hilton Cheltenham-Cotswolds Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 361 out of 1003 reviews
Rating 8 - Good. 348 out of 1003 reviews
Rating 6 - Okay. 166 out of 1003 reviews
Rating 4 - Poor. 88 out of 1003 reviews
Rating 2 - Terrible. 40 out of 1003 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort

Lovely hotel but not a place to stay with a baby

Hotel is in a lovely location, looks better in photos than in person, a bit dated in places. The beds are really hard and uncomfortable too. The service from bar and breakfast colleagues was really good. My biggest gripe is that there was no lifts for us to use. We were put 2 floors down from reception and had to carry a baby and all our bits pushchair etc down or up 2 flights of stairs every time we wanted to do something. Staff just watched us each time we saw them with no offer of help. Really poor accessibility for people with babies or disabled as steps everywhere. They have ancient manual lifts which you aren’t allowed to use and have to find a colleague for, who are never around when you need them. Ridiculous in this day and age, you must sort this out as I would not stay again based on this as It ruined our stay. Need to apply logic when a booking comes through given the access issues.
Stayed 3 nights in Apr 2025

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A long walk to our room, but quiet. Good breakfast Restaurant menu limited and expensive
Stayed 4 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
As described. Clean & comfy.
Stayed 1 night in Mar 2025

6/10 Okay

Matt

Liked: Cleanliness

Average

Spa was xlosed for the week whichbwas highly disappointing. I was unaware of this until arriving at the hotel, it would have been polite to mention before i booked as i probably wouldnt have stayed here if i had known.
Stayed 1 night in Apr 2025

6/10 Okay

Graham, Ivybridge,

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I was really annoyed I booked the hotel to use the swimming pool and sauna and on arrival was told they were closed for upgrading. If i new that prior to arrival i would have choosen another hotel. Paid £111 in advance and was not offered a discount because the facilities were closed.
Stayed 1 night in Apr 2025

10/10 Excellent

Gillian

Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such peace having spent a few months in a city centre. A brilliant stop over for any kind of traveller. My room was A1 too with a lovely view.
Stayed 1 night in Mar 2025

4/10 Poor

Nigel

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor standard for a hilton doubletree

Pool out of action! Food mediocre. Room cleanliness poor.
Stayed 1 night in Mar 2025

10/10 Excellent

Frances

Traveled with family
Liked: Amenities, property conditions & facilities
Breakfasts always great, nice pool and excellent gym facilities.
Stayed 2 nights in Mar 2025

6/10 Okay

Nik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An ok hotel, nothing to shout about
Stayed 1 night in Mar 2025

10/10 Excellent

chris

Stayed 2 nights in Mar 2025

10/10 Excellent

Mike

Stayed 1 night in Mar 2025

10/10 Excellent

Hazel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Highly recommended place to stay. Clean and spacious rooms, comfortable bed. Very friendly and supportive staff
Stayed 2 nights in Mar 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed it, just needed to swimming pool to be warm & it would have been a really nice stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Really good hotel for Cheltenham and the staff were very helpful when our room was too noisy - next to a pump room for the hotel heating.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Room comfort
Happy enough, staff very helpful
Stayed 1 night in Mar 2025

6/10 Okay

Clive

Business traveler
Liked: Cleanliness, staff & service, room comfort

Could have been better.

Room was small but okay. The bed was very comfy. However the en-suite was very small the basin was tiny because of the lack of space and was in the way of the toilet. Shower cubicle was very small and the levers hit each other. So when you turned the water on the lever was in the way of the temperature adjustment. I guess they put me in that room because I was a single traveller. Breakfast was nice. I won’t be recommending it to anyone which is a shame because it was recommended to me by a colleague so I imagine the other rooms are better. However I will not be going back. The staff were lovely. They told me the reason the en-suite was cramped was because that side of the building was listed.
Stayed 1 night in Mar 2025

10/10 Excellent

Amrit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property but very much an old building so a lot of walking to rooms, restaurant and pool areas going up and down stairs. Not ideal if you have a pram or lots of luggage. Picturesque location with a pub next door.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort

faded glamour, in a good location.

It is a nice hotel in a good location with some faded glamour to it. Great sized room, though it is a bit of a walk if your room is in the 400s! The big down side was the Spa was very much in need of repair, showers out of order, toilets as well. Also if you want treatments make sure you book them before you arrive, there is very limited space.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alison

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities
Lovely comfortable beds surprisingly spacious rooms. Staff are all pleasant and helpful. The facilities are wonderful clean and easy to use. Only one downside there is no lift to facilitate anyone with disabilities to the different levels. Absolutely perfect for our needs though and will be going back.
Stayed 2 nights in Feb 2025