The staff was friendly and kind. The check-in process took a little bit of time as there was only one individual checking-in and the hotel was at capacity. Additionally, our second room wasn't available at 4p as expected - which was fine for us but would have been inconvenient had we not had 2 rooms. Dishes, cutlery and toiletries weren't in our rooms. We also had a problem with the TVs. Whenever we asked the front desk for something, they were very quick to help or supply what was needed (the dishes, toiletries, etc.) which was appreciated.
Our biggest complaint is the lack of breakfast/ breakfast options. As mentioned, the hotel was fully booked but there was minimal food provided - packets of oatmeal/ grits, a few containers of yogurt, 3 containers of hardboiled eggs, mandarin oranges and some granola bars. Food was taken quickly by the many guests and, as the shipment to restock hadn't arrived, there wasn't much for our party of 10 to enjoy. We ran to Bodo's to get bagels. This was disappointing.