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Castel Madama Vacation Packages

Unfortunately, our stay was a very disappointing experience from beginning to end. The property did not meet the standards we expected, and the overall experience was nothing like what was advertised. Upon arrival, we immediately noticed several issues with the property and felt uncomfortable staying there. The condition of the accommodation was disappointing, and there were concerns regarding cleanliness, maintenance, and the overall quality of the room. The property did not feel properly prepared for guests. Communication and customer service were also frustrating. We expected the staff/management to be responsive and helpful when concerns were brought to their attention, but the situation was not handled in a way that made us feel valued as guests. Ultimately, we decided that the best option was to leave and find alternative accommodations rather than continue our stay. For the price we paid, the experience was completely unacceptable. I would strongly recommend that future guests carefully consider other options before booking. Based on our experience, I would not stay here again or recommend this property to others.

Worst hotel experience ever! The elevator was broken throughout our entire stay, making things extremely inconvenient. To make matters worse, the guy at reception tried to charge me twice for the city tax, even though I had already paid it just 10 minutes earlier! Absolutely disappointing. I would not recommend staying here. I will NEVER comeback! I also felt terrible for the poor staff member who had to carry our 23kg luggages from the 3rd floor all the way down to the main floor. Worst experience!

Wanted that “old Rome” feel. Got it! Wonderful!!

Location was great, staff were very friendly and helpful, very nice hotel with a great room and very clean. We loved sitting in the terrace. One of our favorite hotels

Clean convenient easy to access from train station great breakfast close to main attractions

Great convenient location close to historic sites and excellent restaurants.Hotel staff are wonderful, and the hotel is set in beautiful gardens.Breakfast is first class with lots of choice. Definitely a place to return to...

Great location in Rome. The staff was great and the room was just as good. We would stay here again. It was my wife’s birthday and they made a special deal out of it. Very happy with everything.

The room was very clean and the staff was friendly and very helpful. I had very low expectations for the included breakfast but it was fantastic. Homemade baked goods every morning, breakfast sandwiches, scrambled eggs, bacon, fruit, different types of breads, cereal. We were always offered a cappuccino. It was great. It's a bit of a walk from the city center but it's very doable and the public transit system is great. I will stay here again the next time I'm in Rome.